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“Convenient, Comfortable and Clean” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Cookeville

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Holiday Inn Express Hotel & Suites Cookeville
Ranked #8 of 17 Hotels in Cookeville
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Convenient, Comfortable and Clean”
4 of 5 bubbles Reviewed 11 August 2013

We needed a hotel in the Cookeville area for visiting with family. While we did get a special rate on the hotel, it still was the right spot for us. The room was spacious with everthing we needed and in working order. The beds were very comfortable and we had 2 great nights of sleep. The shower was clean and had plenty of water pressure. We were on the 3rd floor. The breakfast area for the most part was well stocked with the basics. We did get down there a little later in the morning and they were out of fruit. The attendant was always busy restocking. The fitness area equipment is a little outdated. A treadmill and elliptical worked, but did have some problems that were reported to the front office. The other treadmill and the stationary bike were satisfactory. Good location as it is right next to the freeway, but we were not bothered by any freeway traffic noise.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review, 18 August 2013
Thanks for you wonderful comments, I will share them with our staff. We always strive to have a great hotel guest loves!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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141 reviews from our community

Traveller rating
    76
    44
    14
    5
    2
See reviews for
40
30
11
34
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 9 August 2013 via mobile

I needed to find a hotel in the mid Tennessee area when attending a wedding nearby. I checked out several chains and this HIE was the best rated and best value. It is very convenient to find- just off I-40 Exit 287. Safe parking area which as a frequent single traveler is definitely a plus! Rooms are very clean and well appointed. I stayed in a Queen Suite which had a microwave and refrigerator, plus a sitting area and upgraded bathroom. Lots of restaurants nearby. Friendly, helpful staff. Traditional HIE Breakfast in a bright, welcoming space with plenty of tables. Afternoon Cookie Tray adds a nice touch!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank frewontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review, 11 August 2013
Thanks for your great comments, we strive to have a Great Hotel that Guest Love, hopefully we achieved that with your stay. I will pass on your comments to our loving staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Indiana
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 8 August 2013

It's been years since we have stayed at a Holiday Inn Express (we usually stay at Hilton properties). We chose this based on Tripadvisor reviews and weren't disappointed.

Our room was a king study and had a sofa bed, microwave and refrigerator. Nice, large room(faced away from the gas station) and was very quiet. Hotel seemed pretty full, but we never heard other guests. Air conditioner cooled the room well, but had an odd sound similar to rain.

The king-sized bed had four pillows (2 soft and 2 firm). The mattress felt comfortable (although no pillowtop), but I woke up with a back ache. It may just have been that I didn't have my own pillow. My husband felt fine. All the bedding was fresh and clean (even the two extra pillows in the closet for the sofa bed). No perfume smells trying to cover up odors.

The lighting in the entry area and bathroom is florescent, so takes a little while to become fully lit. The room and bathroom were both clean, however there were marks on the entry walls (presumably from suitcases hitting them.

Water pressure is a little weak, but the shower head has multiple settings, so not a problem. The water has an odd taste, but I noticed this at local restaurants, too.

We normally skip hotel breakfasts, but decided to eat there and it was very good.

Max checked us in, and everything went smoothly. He was knowledgeable and helpful regarding local restaurants, and there were warm cookies at the front desk.

There are many restaurants within a mile or so, but most are on the other side of I-40, so not conducive to walking.

Overall, we were very pleased with our stay and would stay again.

Room Tip: Suites are located on the quieter side of the building. BTW, even though it is east of Indianapolis...
See more room tips
  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EngineersWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review, 11 August 2013
Thanks for your wonderful comments, the staff are always here to serve an appreciate great feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Soddy Daisy, Tennessee
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 August 2013 via mobile

I stayed here for 10 days. The check-in and staff were good. TV was fair. Breakfast is very good. Internet was excellent. The room was comfortable and was cleaned well. The hotel is a little dated. The gym was a total waste of space. The equipment malfunctions and was cheap. There were no weights. Luckily I got a free week at a local 24 hr gym.

Stayed August 2013
Helpful?
Thank ANVDOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review, 11 August 2013
Thanks for your comments we take all comments to heart an will be passing your issue onto the Management Company for review during a upcoming remodel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Booneville, Mississippi
Level Contributor
132 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 5 August 2013

Staying at the Holiday Inn Express in Cookeville was pleasant from start to finish. The front desk was prompt, friendly and helpful. The room was comfortable and the cooling was perfect. We were staying for the marathon which started early the next morning, and even the breakfast was available really early for our enjoyment. All in all, a very pleasant experience.

Room Tip: All were pleasant.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Clifton C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review, 11 August 2013
Thanks for your wonderful comments as we strive to have a Great Hotel Guest Love. Your comments will be posted for the entire staff to read. Hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
arkansas
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 15 July 2013

Large room, very clean, friendly staff, comfortable beds, higher shower heads, they have 2 washers and dryers on 1st floor, I didn't use them but looked clean. Less than a mile from the hotel is a great selection of eat places like Chick fil, Olive Garden, Chilis, Outback, Steak and Shake, good morning breakfast like most all Holiday Inn express', clean pool. Great place to stay.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vacationmomof3kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review, 18 July 2013
Thanks for your feed back, I will make sure I pass it on to the Staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 13 July 2013 via mobile

Spent 2 nights here it was clean, but I stayed in a holiday inn express in another town the night before my arrival that was much nicer. This one was ok, but it looks like it hasn't been updated in a while, or ever. It was probably really nice in 1999. They did offer free laundry facilities which was a pleasant surprise, and a lot of options for breakfast.

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank pshivers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review, 15 July 2013
Thanks for your comments, an sorry your stay seems to not have been up to our standards we strive to achieve since we opened in 2006. We hope you will give us another try in the future to deliver a better experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Cookeville

Property: Holiday Inn Express Hotel & Suites Cookeville
Address: 1228 Bunker Hill Road, Cookeville, TN 38501
Phone Number:
Region: United States > Tennessee > Cookeville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Cookeville
#8 Family Hotel in Cookeville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Cookeville 2.5*
Number of rooms: 27
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Cookeville, Cookeville s premiere hotel, has the amenities certain to please any travelers needs. Amenities include refrigerators, microwaves, free high speed wired and wireless Internet access in every room. Relax in front of a 32 inch flat screen TV with full cable access on our pillow top mattress. Start each morning with a free hot breakfast and gourmet coffee. The Holiday Inn Express & Suites Cookeville is located at I-40 and exit 287 South of the Main Exit in Cookeville, a close drive to interstate drive the location of restaurant row. Holiday Inn Express & Suites, Cookeville is located close to Tennessee Tech University, Russell Stover Candy outlet, Sams Club, Moeller Marine Products, Cookeville Regional Medical Center, Cookeville Deport Museum, Cookeville Drama Center, and Burgess Falls State Park. Area attractions include Center Hill Lake, Dale Hollow Lake, Big South Fork National Park, Fall Creek Falls State Park, TN Aquarium Chattanooga a short drive and The Nashville Super Speedway. Stay smart at the Holiday Inn Express & Suites Cookeville the heart of the Highlands. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Cookeville
Holiday Inn Cookeville
Cookeville Holiday Inn

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