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“Our 127 Yard Sale Trip” 2 of 5 bubbles
Review of Clarion Inn

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Clarion Inn
Ranked #14 of 18 Hotels in Cookeville
Bradley, Illinois
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Our 127 Yard Sale Trip”
2 of 5 bubbles Reviewed 9 August 2013

This is one of the those hotels that when you pull up and look at it you go oh no. This is apparently a refurbished Holiday Inn since the signs direct you to the Holidome area. It has an indoor pool that steams the interior and dechromes most of the exterior door parts. This was a must stay since we called ahead and found heavy occupancy for that night. The bedding was clean but the bathroom had the growths in the tub as well as the crusted area behind the door. Noticed the rate chart hanging on the door when leaving and saw that we actually were charged more than the maximum rate. Went for breakfast in the morning and could see that the former hotel made the space around a buffet large. Clarion could have used half the space. The food was not very good in fact we left within a few minutes and went to Hardee's.

Room Tip: Look at the other hotels.
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  • Stayed August 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JeffandCarolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Any
English first
Somerset, New Jersey
Level Contributor
127 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 8 August 2013

We were pleasantly surprised with this property's ambience, once inside the building. The first floor pet rooms are in an atrium area...the indoor/outdoor pool was at our door, as well as a white picket fenced in area, filled with shrubbery...odd, and interesting. The front desk staff was pleasant and informative. The room was just a room, 105, though we slept well, and it was quiet. The bathroom is another story. It was DISGUSTING to me. A throwback to the, I don't know, 60's? Ceiling peeling, no ventilation..and mold mold mold between the tiles. This was our last stop on a three week adventure, so I have much to compare this place to. We received breakfast vouchers upon check in and I believe it was from 0630-0900.... Well, at 0815... The pickin's were slim and they were OUT of butter, and the server/attendant was less than pleasant.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
Helpful?
Thank Kimberly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ephraem S, General Manager at Clarion Inn, responded to this review, 24 October 2013
I thank you for you comments, we have used your remarks to inform our staff so the we could provide a better service. Kindly visit us again for I am sure you will observe the positive changes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Cookeville hotels

Chattanooga, Tennessee
1 review
4 of 5 bubbles Reviewed 10 July 2013

Arrived at Clarion Wednesday June 26,2013. The hotel was Gorgeous,The front desk female employee was very helpful with a pleasant friendly smiling greeting and very warm welcome..Although the housekeepers were Annoying at times the Hot Tasty Breakfast buffet was completley amazing and made up for the housekeepers rudeness..The girls working in the dining were the sunshine of the day..I met the little cook that prepared all the yummy food. she made my day when I told her I couldn't eat Pork so she prepared some chicken patties just for me (big pat on the back for her wonderful breakfast)

  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Donald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ephraem S, General Manager at Clarion Inn, responded to this review, 13 July 2013
My staff and I thank you for your response. The cook you mentioned was very pleased to have served you as we all are. Kindly visit us again and invite your friends and family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mussoorie, India
Level Contributor
223 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 21 June 2013

This is one of those many hotels around the country that was built at a time when the hotel industry was very different. We didn't have as many electric gadgets that joined us in the hotel room, and our needs were a bit less, but you don't tear down entire hotels because of a little age.

So across the country many hotels are getting make overs. New paint, new carpet, new outlets and for some it works, for others not so much. This hotel has a coating of new over the old, but it does succeed. No it doesn't feel new, but it feels cleaned up and given a new life.

The pool is nice and had both an indoor and outdoor area. There is a small slide that doesn't feel so small when you go down it with the turns it makes. The hot tub was small, but clean and hot with all the jets shooting. The downside is there is a vast empty spot in the middle that has a scattering of video games, but it feels like an after thought.

The breakfast was a bit of a let down. The syrup was not syrup but called "pancake topping" or something equally deceptive, but its taste was gross, and its sad that they trying to save a few bucks on syrup. But the same holds true for the tea which was some unknown brand and was the bottom dweller of the tea world. We didn't see our waitress really, but the rest of the food was rather yummy. The service at breakfast and the lousy tea and inedible syrup (any by extension pancakes and waffles) was sad.

There is a bar/lounge attached. It was karaoke night and I went early and there was a handful of people who seemed to know each other. And the price for a drink didn't hurt the pocket.

It worth the stop if you are in the area.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ThaiCookingRocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ephraem S, General Manager at Clarion Inn, responded to this review, 2 July 2013
We thank you for taking the time to write a review, it is appreciated. My staff and I strive to make your stay a pleasurable one and will use your comments, especially those referring to breakfast as a training tool towards this end.
Again we thank you for your comments and look forward to serving you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando
Level Contributor
184 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
1 of 5 bubbles Reviewed 28 May 2013

From the first front desk girl who didn't give us proper directions, this Clarion disappoints in every way. We dragged all our luggage around the entire place outside, upstairs (there are NO elevators unless you are in "Executive Suite" area) to find our room opened right to the parking lot. We returned to say we didn't feel safe and wanted a room with a door to an interior hallway. So she gave us an "Executive Suite" area room-it was awful but we had to stay there for a family event. Every time we came back to the "Executive Suite" area there was an outside door to the parking lot for you to swipe your room key for "safety" which was useless since lock was broken & it was open day & night with no need to swipe your room card, anyone could get in. So much for safety!
If you get a room with a door to the interior playground/ pool/restaurant area, be ready to hear screaming kids in the pool/play area all day.
The free buffet breakfast was inedible and horrible looking. We wouldn't even eat it for free. We just went to the many breakfast shops all around the area.
With all the competing hotel chains right nearby, I can't recommend anyone staying here.

Room Tip: Book in "Executive Suite" unless you want a motel room off parking lot
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  • Stayed May 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank aufl626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ephraem S, General Manager at Clarion Inn, responded to this review, 29 May 2013
Thank you for taking the time to write a review, it is appreciated. We apologize for the inconvenience you described.
This Hotel has exterior and interior corridor rooms, if a guest is not satisfied with the location of their room our front desk will move them to a location of their liking.
There is an indoor pool with a water slide which many guest enjoy and children being children would express themselves splashing, screaming as children do.
We respect your views on our breakfast and security and while we do not agree with them we have addressed these issues with the personnel concerned.
Being in the hospitality industry we aim to satisfy all our guest regardless of their unique demands and expectations, we apologize for what you coined a disappointing stay. I extend an invitation to you to return as my guest so that we could ensure that your perception of our brand and hotel will be changed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cameron Park, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 May 2013

Outdoor pool had not opened for the season yet but we had a great time at the indoor pool and slide. Very nice hot tub also. Staff was super helpful. I did laundry there and provided the soap! Breakfast was incredible--a full on hot breakfast buffet that would rival any restaurant.
Rooms were clean quiet and comfortable.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 31marty71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ephraem S, General Manager at Clarion Inn, responded to this review, 29 May 2013
We thank you for taking the time to write these comments, my staff and I are appreciative.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sparta,Tennessee
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 May 2013

We were there New years Eve 2012, and 2010. Great fun and dancing ot the sports bar next door. Heated pool fun for our son and us till 10pm. Indoors is perfect in winter and in summer you can even swim outside! Met lots of great people at hot tub as well. Beds were comfortable. Room was clean and we will always return if they keep it affordable.

Room Tip: we always get a room near the pool cause we love meeting new people.
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  • Stayed December 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Inn

Property: Clarion Inn
Address: 970 S Jefferson Ave, Cookeville, TN 38501-4018 (Formerly Garden Hotel)
Phone Number:
Region: United States > Tennessee > Cookeville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 18 Hotels in Cookeville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Clarion Inn 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Clarion Hotel Cookeville
Cookeville Clarion
Clarion Cookeville

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