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“Another excellent Hampton”

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Hampton Inn Crossville
Ranked #2 of 12 Hotels in Crossville
Certificate of Excellence
Franklin, United States
1 review
“Another excellent Hampton”
Reviewed 19 June 2014

Good location and great hotel. No issues with my stay. Staff was great, location was great, very clean hotel. I would recommend this hotel to anyone staying in the Knoxville area. The hotel is in central time, right on the time zone border.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csvtn, General Manager at Hampton Inn Crossville, responded to this review, 27 June 2014
Thank you for taking the time to write your review. I am glad to see that we met your expectations of a Hampton Inn. It is always reassuring to hear great news about the staff and the hotel. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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409 reviews from our community

Traveller rating
    261
    93
    32
    11
    12
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Keller, TX
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 June 2014

Location, cleanliness, professionalism, & good food all came together at this Hampton Inn. My wife, my son and I stayed here for one night as we were travelling from the east coast to home in TX. After we checked into our room, the front desk called us to see if everything was alright in our room. It was. The room was well decorated, clean and quiet. The whole hotel was pleasant to be in as it was modern and well maintained. The hotel is near I-40 and has various restaurants nearby. The exit is not crowded and appears to be a safe area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KellerTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csvtn, General Manager at Hampton Inn Crossville, responded to this review, 27 June 2014
Thank you for the great review. I am very glad to see that we performed our duty in ensuring that you had a clean & comfortable stay. We make it our goal to provide the best service and experience possible for our guests and to live up to what travelers expect from a Hampton Inn. I am happy we succeeded. We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesapekae, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

Crossville Hampton Inn - another GREAT place to stop over for the night! In transit along I-40, even very late at night, the staff were more than accommodating! A clean and fresh room greeted us with warmth, comfort, and a good nights sleep! The staff (again) proved courteous and professional at breakfast. Great food, a comfortable setting, wonderful experience!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Sam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csvtn, General Manager at Hampton Inn Crossville, responded to this review, 12 June 2014
Thank you for taking the time to write your review. It is very important to us to hear how we are doing, in providing the best service possible. I am pleased to see that you thought of us as a GREAT place to stay. We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crossville, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2014

The Hampton is conveniently located on the Cumberland Plateau near several sites of interest. Cumberland County Playhouse is nearby with outstanding productions. There are plenty of nearby restaurants and a golf course. Historical Rugby and Jamestown are within near driving distance

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank L Dwayne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csvtn, General Manager at Hampton Inn Crossville, responded to this review, 12 June 2014
Thank you for writing your review. I am glad to see that we met your expectations of the quality of service that should be expected from a Hampton Inn. The Cumberland County Playhouse is nearby and yes their productions are outstanding. "Smoke on the Mountain" is a fantastic show. This area is truly rich in history and natural beauty. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 June 2014

Hampton Inn is always a good choice, just because you always know what to expect. I have always looked for a Hampton, and have never had an issue until now. The hotel was fine, as always, but the staff was not up to the standard. When we first pulled up to see if there was a room, the woman working the front desk was standing outside the front door smoking...directly in front of the door, so that we had to walk through the smoke to get in. She followed us in and we arranged for our room. We went to the room to drop a few things off and then went back down to the car with a luggage cart to get our things. She was already back outside the front door smoking again. Again, this is the only issue I have ever had with a Hampton, and is really a personnel issue rather than a hotel issue. Everything else was as expected with a Hampton...comfy beds, clean rooms, good breakfast.

Stayed May 2014, travelled as a couple
Helpful?
Thank weroadtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csvtn, General Manager at Hampton Inn Crossville, responded to this review, 12 June 2014
Thank you for taking the time to write your review. It is certainly a tool that we use to provide better service. From the concerns in your review, we saw an area that certainly needed to be addressed and we have done so. I am pleased to see that you were, overall, pleased with your stay. However, the point you made is critical to us. Thank you for bring this to our attention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Scott, United States
1 review
Reviewed 4 June 2014

Good value. Very clean. Room had a little bit of a chlorine smell which may have been from the pool outside. Air conditioning unit was pretty loud but worked fine. Would definitely stay here again if in the area

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csvtn, General Manager at Hampton Inn Crossville, responded to this review, 12 June 2014
Thank you for your review. I am pleased to see that you were pleased with your room and would stay here again. We certainly look forward to your next stay with us, next time you visit the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Foster City, California
Level Contributor
336 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 4 June 2014 via mobile

Pushed through Knoxville to here and glad we did. Very friendly and helpful front desk staff at check in. Even number rooms are on back, quieter side of the building. Not much to do in area, outlet mall pretty dead. Rooms include fridge and bath has a night light. Everything seems very new and clean. Good choices at breakfast, although only two juices. Would stop back if in area.

Stayed June 2014, travelled with friends
Helpful?
Thank MOBX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csvtn, General Manager at Hampton Inn Crossville, responded to this review, 12 June 2014
Thank you for taking the time to write a review. Guest feedback is very important to us. It is one of the tools we use to provide the best service possible. I am pleased to see that you were happy with your stay and that you would stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Crossville

Property: Hampton Inn Crossville
Address: 64 Hospitality Dr, Crossville, TN 38555-2730
Phone Number:
Region: United States > Tennessee > Crossville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Crossville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Crossville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn Crossville Hotel Crossville
Crossville Hampton Inn

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