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“Excellent hotel if u like hard beds and No security”

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Hampton Inn Dandridge
Ranked #1 of 8 Hotels in Dandridge
Certificate of Excellence
United States
1 review
“Excellent hotel if u like hard beds and No security”
Reviewed 26 August 2013

Excellent and beautiful hotel! Lacked 2 major things....1) too hard of beds!!!! So uncomfortable!! 2) lack of any security!!! At night only one young female clerk on duty. Not secure by any means. Sits by itself off interstate on a deadend road.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Roy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cherieh461, Director of Sales at Hampton Inn Dandridge, responded to this review, 29 August 2013
Dear Roy R,
Thank you for sharing your feedback with our TripAdvisor audience in regards to your recent 3 day stay with us. We are sorry to see that you did not enjoy the Cloud 9 Hampton Inn standardized bedding that is required by Hilton. We wish perhaps you would have contacted the Front Desk as they may have been able to assist you with some extra bedding, if that would have helped. Our property as you noticed, is conveniently located off I-40 along with additional hotels and restaurants, and sit on a cul-de-sac road that is under Commercial development. For this reason, our local law enforcement provides all of the business with routine patrols through the parking lots, and our property also provides guests with 24 hour camera surveillance. The safety and security of all of our guests as well as our staff is of utmost importance. Thank you for your business and we do hope to have the opportunity to welcome you back again to the Dandridge, Tn. area in the future.

Thank you.
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455 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Roanoke, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2013

We have used this hotel many times. It is always clean, well stocked and friendly people. The whirlpool room is wonderful and worth the extra money. The surrounding area is peaceful and inviting. It is close enough to Gatlinburg and Pigeon Forge but without the noise.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank Cynthia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cherieh461, Director of Sales at Hampton Inn Dandridge, responded to this review, 27 August 2013
Dear Cynthia K,

Our entire staff would like to thank you for your great comments about your most recent and past visits to our Award Winning property here in Dandridge, Tn. Thank you for your continued loyalty, as that is one of the greatest compliments that we can receive. Like yourself, most guests to the area do indeed learn about the beautiful backroads that will take them to the Sevierville, Pigeon Forge, and Gatlinburg areas from our property, making their stay that much more peaceful. Thank you for your business, and we will be looking forward to seeing you again soon!

Thank you.
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Big Stone Gap, VA, United States
1 review
Reviewed 23 August 2013

I have stayed at this hotel multiple times for business. They are clean, quite and convenient. The staff is helpful. On the few occasions on which they could not accommodate me, they called other nearby hotels in order to find out who still had rooms.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cherieh461, Director of Sales at Hampton Inn Dandridge, responded to this review, 26 August 2013
Dear Elizabeth C,

We would like to thank you for taking a moment to provide us with feedback from your recent experience here with us at the Award Winning Hampton Inn, Dandridge, Tn. Your loyalty to our property is one of the greatest compliments that we could receive. We are so glad to read our staff has provided you with the service you expect when you have stayed, as well as continuing to provide service even when we may not have been able to accommodate you with an evening stay. We do thank you for your business and will be looking forward to seeing you again soon.

Thank you.
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Montgomery AL
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 August 2013 via mobile

Nice Hampton, really gracious staff. Clean, comfy. This was just an overnight stop, and it fit the bill perfectly. There is a Shoneys just up the road, other eating spots are further away. Very pretty surroundings, area is not built up yet- a real plus!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank LogicTransformed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cherieh461, Director of Sales at Hampton Inn Dandridge, responded to this review, 20 August 2013
Dear LogicTransformed,

On behalf of the entire Award Winning staff here at the Hampton Inn Dandridge, Tn., we would like to thank you for sharing your comments about your experience during your recent stay. Our staff diligently strives to provide an immaculate property as well as exceptional customer service. Glad to see you appreciated both. As this was only an overnight stay for you--you really will need to come back and explore more of the beauty of the area, and we would love to take the pleasure in welcoming you back upon your return. Thank you for your business, and we hope to see you again soon!

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2013

This hotel was extremely clean and very good service. I'm a good member and was received immediately as one eventhough I did not have a reservation. Also had an excellant breakfast. Out of 10 I'd give it a 10.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Jamess R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cherieh461, Director of Sales at Hampton Inn Dandridge, responded to this review, 15 August 2013
Dear Jamess R,

Our entire staff would like to thank you for taking the time to write about your experience here at our Award Winning property in Dandridge, Tn. We were so glad to read that you thoroughly enjoyed your stay, and that you appreciated the great service and cleanliness of our property! As also being a Hilton Honors Gold member we thank you for your loyalty to the brand. Thank you for your business and we look forward to welcoming you back when in the area.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hendersonville, Tennessee
Level Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 August 2013

Just had a good night's sleep at this Hampton Inn. First, we were given the room that we requested for a quiet night. It was quiet indeed, we didn't hear a noise until someone left their room the next morning. The water pressure was a little weak, but not a deal breaker for me.
Staff on desk & in the dining area were very professional & helpful. We will stay here again while in the area.

Room Tip: Away from traffic noise.
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank smoky5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cherieh461, Director of Sales at Hampton Inn Dandridge, responded to this review, 8 August 2013
Dear Smoky5,

Thank you for taking some time to review our Award Winning property and sharing your thoughts about your recent stay with us. We are happy to read that you enjoyed a great night's sleep on our Cloud 9 bedding which is a wonderful way to recharge for the start of a new day! Thank you for your comments about our staff, as we will pass this information along to them and let them know their professionalism does not go unnoticed. We do thank you for your business and will look forward to welcoming you back upon your return to the area.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississippi, United States
1 review
Reviewed 7 August 2013

My family stayed at the Hampton Inn in Dandridge, TN. We stayed for 2 nights Friday and Saturday. I had a very pleasant experience. The staff was very helpful and quick to resolve any request that we had. I will stay at this hotel in the future!!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tyler W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cherieh461, Director of Sales at Hampton Inn Dandridge, responded to this review, 8 August 2013
Dear Tyler W,

Thank you so much for sharing your thoughts about your stay at our Award Winning property here in Dandridge, Tn! We are so glad to see that you had a wonderful experience with us during your 2 day visit. We want to thank you for your business, and we will definitely be looking forward to welcoming you back again soon!

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Dandridge

Property: Hampton Inn Dandridge
Address: 126 Sharon Dr, Dandridge, TN 37725-4691
Phone Number:
Region: United States > Tennessee > Dandridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Dandridge
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Dandridge 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hampton Inn Dandridge Hotel Dandridge

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