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“Pet friendly for a fee....”

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Holiday Inn Express Dandridge
Ranked #5 of 8 Hotels in Dandridge
Lawrenceville, Georgia, United States
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Pet friendly for a fee....”
Reviewed 4 October 2013

It is difficult to find a nice hotel in the Pigeon Forge area, so we traveled down the road to Dandridge TN, just off I-40. Neat stop, and the historic downtown for us was worth the look. Although about 30 minutes from Pigeon Forge the Holiday Inn Express was a welcomed clean and friendly hotel. I thought he pet fee was sort of high for the area, generally when accepted Holiday Inns are around the $25.00 range, but they charge $50, for most just about the cost of the room. They said for the extra cleaning....the room was clean, but come on. However all things considered and the options for other pet friendly hotels would have me come back and stay here.

the check in was easy although they put a platinum member on the first floor right next to the breakfast room, the clerk said that is usually the last room filled, not sure why they put us there, but she moved us to a higher floor and was very friendly about it. They were also very friendly anytime we walked by. The hotel has a magnificent view if you are facing the back would have loved to seen it when the fall leaves were turning.

All in all a good hotel and good value, again much better than the hotels in the Pigeon Forge area that accept pets!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Bernd R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review, 8 October 2013
On behalf of the Holiday Inn Express of Dandridge Tn, I would like to thank you for sharing your recent stay with us. I understand your concern of the pet fee as well as your placement in the hotel. If you would like to discuss it further, please feel free to contact the hotel and ask for Betsy. We strive to make each guest feel at ease when they are lodging with us.
Thank you
B. Black
Holiday Inn Express Dandridge
hiedandridge@yahoo.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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154 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Virginia
Level 6 Contributor
208 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 2 October 2013

Stayed here recently while visiting the Smokey Mountain area. Our room was clean and comfortable, but the general areas were starting to show some wear and tear. They had a problem with their internet router while we were there also, so the free internet wasn't available also. But for an overnight stay, I was fairly satisfied. As I said the room was clean and comfortable and the provided breakfast fresh and well stocked. On checking out, the lady that should be at the desk was outside and just lit up a cigarette, I guess she expected me to wait for her to finish it, just left the keys on the desk.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank afyrfytr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review, 3 October 2013
Thank you for taking the time for sharing your recent stay at the Holiday Inn Express Dandridge with others. We are making changes to our apperance that does take time. We hope to be finshed with them soon. We do hope that you will return to our property when you are in town again. Thank you
B. Black Holiday Inn Express Dandridge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monroe, Michigan
1 review
Reviewed 26 September 2013

While me and my family were not there under the best circumstance, the staff made our stay as pleasant as possible. They bent over backwards to make our unscheduled stay as comfortable as possible. Thanks, Besty Samantha and Janice you are truly gems. Be blessed!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrsvgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review, 1 October 2013
Thank you for sharing your experience at Holiday Inn Express Dandridge with others. We know that not all travelers are at our location with the best circumstances. We strive to make our guests feel like they are part of our family no matter what they have going on. We will share the comments with all that were involved in making your stay memorable. We hope to see you on a return trip sometime in the future.
Thank you
B. Black
Holiday Inn Express Dandridge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BIRMINGHAM
Level 4 Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 September 2013 via mobile

It did help to be a gold cardmember. Great rate and upgraded both stays into king rooms. Clean hotel, friendly front desk night clerk. Right off the interstate, good location while traveling in eastern Tennessee. Will definitely stop again when in this area.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnMBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review, 1 October 2013
Thank you for sharing with others your most recent stay at the Holiday Inn Express Dandridge. We like to think of our guests as family at our location and we train all staff memebers to that standard. We do hope to see you in the near future. Thank you again.
B. Black
Holiday Inn Express Dandridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
austin, tx
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2013

Thought I was going to stay at the Hampton Inn, but ended up here while my truck was being serviced. The staff was unbelievable. Offered me a ride to the garage, offered to pick me up if the car wasn't available when promised. You name it they went out of their way for me.

Oh, I almost forgot, hotel was as comfortable as any other Holiday Inn in the system.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobAustin_Tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review, 9 September 2013
Thank you for taking the time to share your experience with not only us at the hotel but with others. We strive to make each guests stay with us a memorable one that makes them want to come back. We do hope to see you in the future. Thank you again.
Betsy Black
Holiday Inn Express Dandridge
hiedandridge@yahoo.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Alabama
Level 4 Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 August 2013

We were on the way to CT and arrived about 9:30PM. Check-in was quick and efficient. The room was neat and clean, but the tub floor was very slippery. The breakfast buffet was very good - all thanks to the woman who was in charge of it. I wish I had gotten her name - she buzzed around the room, checking all the tables, making sure that all of the food was filled and warm, and saw to it that everything was clean and ready for guests. When the clerk at the counter was busy on the phone, she was the one who helped me figure out where to find a drugstore and gave me good directions. She needs a raise!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LAO602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review, 15 August 2013
Thank you for taking the time to fill out a response concerning your stay with us at Holiday Inn Express Dandridge. We strive to make all guests feel at home while they are with us. We have passed your comments along to the breakfast host. We would like to apologize for the slippery bathtub, we have taken steps to correct the problem in hopes that it doesn't happen again. We do hope that you will stay with us again if you are ever back in the area.
Thank you
Betsy Black
Holiday Inn Express Dandridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 August 2013 via mobile

Stopped here on our way to Hilton Head. Typically we drive through the night but weather slowed up down. Friendly staff, updated room and good price.

If we had to stop again we would stay here. In the middle of nowhere. Not many dinner options. Plenty of gas stations.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bwdearing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review, 9 September 2013
Thank you for taking the time to share your experience with other travelers. We know that when it comes to lodging in today's time there are several choices. We strive to make our guests feel like they are always welcome at our property no matter what the situation they are facing is. We do hope that you will return to our location if you are in our area again.

Sincerely,
Betsy Black
Holiday Inn Express Dandridge
hiedandridge@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Dandridge

Property: Holiday Inn Express Dandridge
Address: 119 Sharon Dr, Dandridge, TN 37725-4670
Phone Number:
Region: United States > Tennessee > Dandridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Dandridge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Located at the foothills of the Great Smoky Mountains, in Historic Dandridge, the newly renovated Holiday Inn Express Hotel offers relaxing, affordable accommodations. Whether traveling for business or pleasure, this 61 room, 3 story hotel offers a variety of room types to fit every family's budget. The area has many spectacular views and attractions. The Great Smoky Mountains can be seen from our hotel and beautiful Gatlinburg along with Pigeon Forge are close by. Nearby golf courses and Douglas Lake are just a few samples of our many area attractions. The Holiday Inn Express in Dandridge is committed to providing efficient service flavored with a dose of Southern Hospitality sure to please even the most seasoned traveler. We welcome individuals, families, and groups of various sizes. Our hotel also has rooms set aside for our guests who are traveling with pets. We have ample parking and can accommodate buses. At the Holiday Inn Express in Dandridge, you will check in as a guest and depart as a friend, so come Stay Smart with us. ... more   less 
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Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Dandridge

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