The lady at the desk was very unprofessional. We booked our room online through Expedia. There was a mix-up in some type of paperwork she was to receive and she only had paperwork for one room even though I had my receipt. She told me I would need to call Expedia. The entire check-in process took 50 solid minutes. We were there during the time of terrible devestation from tornadoes in Alabama. There were people coming in trying to get a room and she said she had just talked to her boss and they were giving no discounts. The price quoted was 20 dollars higher than what we paid on Expedia the day before. The room had very thin walls. The bedspreads were not clean. The sink was falling apart and the bed mattress was broken. We had no other choice for another room secondary to no vacancy. And since the Nashville area was full of displaced people from Alabama all other hotels were booked. I would not recommend this hotel nor would I stay there again.
- Official Description (provided by the hotel):
- Welcome to Americas Best Value Inn Franklin/Spring Hill, conveniently located seventeen miles south of Nashville and two miles from downtown Franklin. Local universities include Columbia State Community College and Lipscomb University. Golf all day surrounded by rolling hills, tour a countryside of rich farmlands and lazy rivers, or visit Civil War sites like the Lotz House Museum and Battle of Franklin - Civil War Museum. Browse a wide variety of specialty shops at Cool Springs Galleria. Enjoy a delicious meal at one of the nearby restaurants including Cracker Barrel Old Country Store, Sonic Drive-In, and Steak 'n Shake. Our Franklin/Springhill, TN hotel features a number of amenities to ensure a comfortable stay, including free continental breakfast with coffee served daily. Stay connected with free wireless high-speed Internet access available in our common areas and guest rooms. Rest in the privacy of your own guest room with amenities including new 39 inch flat-screen TV's, hairdryer, clock radio, desk with lamp, iron and ironing boards upon request, grab bars in the bathroom. At Americas Best Value Inn Franklin/Spring Hill, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
- Reservation Options:
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