Seems late check-ins don't go smooth. Was greated as a Gold member, wasn't told our keys worked in the concierge lounge, no hard soap in the room. All was corrected the next morning, rest of stay was smooth. Room was we expect from Marriotts. The front desk people were very helpful and friendly. Nice workout space and bar. Grounds were beautifully landscaped. Walking distance to restaurants.
- Official Description (provided by the hotel):
- The Franklin Marriott Cool Springs is centered in the heart of the thriving Cool Springs area just south of Nashville close to tourism attractions, restaurants, the Galleria mall, sports facilities, and entertainment venues.This classic hotel features in-room refrigerators, free cribs and rollaway beds, 300 guest rooms, Stave Regional Kitchen and Lounge, the Stirrup Cup lounge, indoor pool and patio, 24 hour fitness facility, business center, in room dining, WiFi, 24 hour sundry shop, free parking and 35,000 feet of flexible meeting space for the perfect conference, corporate meeting, wedding, and social event. WiFi is available for free in public areas, and has a surcharge of $9.95/day in rooms. ... more less
- Reservation Options:
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- Also Known As:
- Franklin Marriott Cool Springs Hotel Franklin
- Marriott Franklin