My husband and I decided to take a weekend trip to Nashville and stayed at this Hyatt for the first time. I had no problems with our stay except for hair in our bed---on our sheets and pillowcase. I called the front desk and they offered to bring us new sheets, which we had to change out ourselves. As we were changing the bed, we noticed the mattress pad had more hair on it. The hotel staff did not make any adjustments to our bill or offer us anything. I was completely disgusted and do not plan on staying at this hotel again.
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- Also Known As:
- Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
- Hyatt Place Franklin
- Hyatt Franklin
- Franklin Hyatt