We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unique”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Aloft Nashville - Cool Springs
Ranked #15 of 24 Hotels in Franklin
Reviewed 13 October 2013

Not your cookie cutter hotel. Fun relaxed atmosphere from checkin to checkout. Not a luxury hotel, but clean with all the modern updates. No door to bathroom but not a real problem. Would be happy to stay here again

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jgsom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this reviewResponded 23 October 2013

Dear jgsom,
We appreciate your positive feedback on our hotel and your recent stay. We look forward to welcoming you back in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (495)
Traveller rating
Traveller type
Time of year
Language

255 - 261 of 495 reviews

Reviewed 4 October 2013

I had heard neat things about Aloft being trendy . My husbands impression of this hotel was that he was waiting to pull out a drawer and sleep in it as we have seen Japanese people do in comedies ! It was teenie tiny . I describe this a a fairly clean, small minimalist hotel . I had bid and won a great rate however I would NEVER pay full rate . Every thing seemed budget . The lobby was cool and gives you the illusion the rest of hotel follows but that is not the case. Sorry Aloft not our style !!

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ryzapk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

nice new hotel. Decor is mordern and different from the rest. Well designed. Good location as lots of resturants and shopping options. The patio is well designed and ideal to have a drink or snack. Good variety of beers available

Room Tip: ask for rooms on the higher floors. Anything above 3rd floor
See more room tips
  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank paragkarania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this reviewResponded 19 September 2013

Dear paragkarania,
Thank you for taking the time to share your positive comments about our hotel with us! We're pleased to hear you enjoyed our hotel and the Aloft style and hope to see you back very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2013

From the second you walk in the door this is a cool looking hotel. It's all modern and boutiqu-y. The outside patio is really cool as is the pool. It's convienently located to Cool Springs Galleria and tons of restaurants, etc. The room is cool looking and they provide a port thing so you can hook any device into the TV (assuming you brought the cables). Unfortunately, that's where the room stop being good. The bed is AWEFUL! The comforter is extremely lumpy, which wouldn't be bad on it's own and once you are under it it's fine - but sitting on the bed is not a comfortable option, while it's still made. They give you 3 crappy (standard size) pillows for a king size bed. The pillows are either flat or hard as a rock and lumpy (like the bed spread). The bed itself is hard as a rock and so uncomfortable.

Note: We'd stayed at the West End Aloft a few months ago and remembered how cool looking it had been but after a night at the Cool Springs location we were reminded why we hadn't had any desire to stay there again... the bed sucks there, too. Unlike the West End location they don't have Kuerigs in the room here (which would have at least made my morning a little better).

The bathroom: The bathroom is set up so that the shower (there is no tub) and the toilet are in a room with a sliding door and the sink (poorly positioned for sharing) is in an entry-way. The wall of the shower is frosted glass so that when you turn on the light in the toilet/shower area it bleeds (quite loudly) into the bedroom area. It's like you have just turned on the light in the whole room by turning on the light in the toilet. There was a note on the shower that said to avoid setting off the fire detector you had to close the sliding door between the toilet area and the sink area (poor design). The shower door doesn't seal at all when it is closed (and will actually open either into the shower or out into the toilet area). This left a lake on the bathroom floor after a single shower. since it does open into the shower, as well (with no limits) it wouldn't surprise me if at some point it didn't crack the frosted glass between the shower and the bedroom area.

Overall, this is just a poorly designed hotel that took style over substance to the extreme. It doesn't matter how cool your rooms look when they don't function properly.

Room Tip: Stay somewhere else!
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank drunkitty2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this reviewResponded 16 September 2013

Dear drunkitty2000,
Thank you for taking the time to share your feedback about your recent stay with us. While we are pleased to hear you found our location convenient, we are disappointed to hear of the issues you encountered at our hotel and want to apologize for any inconvenience this may have caused you. At Aloft we know how important it is to provide you with a comfortable room where you can relax and unwind. We understand your frustration and take reviews of our hotel very seriously as a means to improve moving forward, so I have passed your comments along to the rest of the hotel management team so we may look into these issues further.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2013

Nice place, different look and atmosphere. Room was nice, but the bed and pillows were awful. Hard, hard bed. Road noise from the highway was very loud. Layout of room, bathroom, etc was nice. We were greeted nicely when we checked in but never greeted again, coming or going.
Front desk staff not attentive to folks walking in or out. Had the bed been a good one, we'd come back. It would have been nice to get some kind of breakfast included.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 69Goatman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

Aloft Cool Springs - Nashville is conveniently located off I-65 south of Nashville and surrounded by multiple shopping & dining venues. The hotel itself offers various amenities from a hip bar/lounge/billiards table area off of the lobby to an exterior entertaining space accented by contemporary furnishings & a see-through gas fireplace; an indoor pool and workout facility are also on the property as well as a "grab & go" type of food area for snacks, coffee, fresh fruit, energy drinks, soda, water etc. The guest rooms are again accented by contemporary furnishings, wi-fi, and a game/computer HDMI port for all of your traveling electronics. Aloft brand hotels are not innundated as other brands are in most American cities so if presented with a choice in your region of travel, I would highly recommend it - my previous Aloft stay was in Birmingham, Alabama and was as pleasing as the current.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ManyTravelsGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this reviewResponded 27 September 2013

Dear ManyTravelsGirl,

Thank you for taking the time to highlight some of the features at our hotel. We appreciate your feedback and are happy to hear that you would recommend our hotel to others. We hope that in your future travels you continue to stay at Aloft and see how each of our hotels is unique.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2013

I first stayed at an Aloft hotel on a business trip earlier this year. I was pleasantly suprised by the funky "mod" decor and styling, but I loved it, so when passing through Nashville last week I decided to stay at the Aloft Cool Springs. It was a near match to my previous experience; which is great - I knew I could expect great service, a comfortable and clean room, and a big shower. As a tall/bigger guy I appreciate the fact that Aloft's shower are "oversized" and for once the showerhead isn't at the level of my chest. It's simple, the Aloft is clean, comfortable, affordable, and well-located. What else could you need?

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this reviewResponded 27 September 2013

Dear A L,

Thank you for taking the time to review your second stay at an Aloft hotel. We are glad that you enjoyed our features and amenities here at Aloft Nashville-Cool Springs. We are also glad that you found our hotel to be clean, comfortable, affordable, and well-located. Thanks again for your feedback and we hope to welcome you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Franklin hotels
0.8 mi away
Hyatt Place Nashville/Franklin/Cool Springs
1.3 mi away
Drury Plaza Hotel Nashville Franklin
0.9 mi away
Hilton Garden Inn Nashville Franklin / Cool Spring
Show Prices
Show Prices
Show Prices
0.1 mi away
Hampton Inn and Suites Nashville Franklin (Cool Springs)
1.3 mi away
Homewood Suites by Hilton Nashville / Franklin
0.6 mi away
Home2 Suites by Hilton Nashville Franklin Cool Springs
Show Prices
Show Prices
Show Prices

Been to Aloft Nashville - Cool Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aloft Nashville - Cool Springs

Address: 7109 S Springs Dr, Franklin, TN 37067-1616
Phone Number:
Region: United States > Tennessee > Franklin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Franklin
Price Range: £85 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Nashville - Cool Springs 3*
Number of rooms: 143
Official Description (provided by the hotel):
Aloft Nashville-Cool Springs is adjacent to Cool Springs Galleria Mall, and within easy access to Interstate 65 and the birthplace of country music. Relax and recharge with the pool, gym or lounge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, getaroom.com, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Aloft Nashville - Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aloft Nashville - Cool Springs Hotel Franklin
Aloft Hotel Franklin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing