My family and I stayed two nights at this hotel. The breakfast buffet was good, and the dining area was a good size. The staff was friendly. There is a big shopping mall across the street too. I would’ve given it a higher rating if it weren’t for the following:
1) The water pressure in the shower was too strong, and it could not be adjusted. It was like showering with a fire hose, and it was painful! The water even splattered through the shower curtain getting the floor and toilet wet. 2) There was mildew on the ceiling over the bath tub; the paint on the ceiling was peeling too. 3) One of the light bulbs in the bathroom was blown out. 4) The hair dryer was worn and dirty; highly recommend replacing it before it becomes a hazard. 5) The window panes were broken, so the rain came in. 6) Some kind of generator outside was noisy and kept us awake at night. 7) The automatic sliding door in the lobby got annoying because it created much noise in a high traffic area. 8) The bed comforter had a lot of long, white, hair-like fibers coming out of it which startled me at first.
It really could be a comfy inn if the above issues are addressed.
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn And Suites By Carlson, Cool Springs
- Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
- Country Inn Franklin
- Country Inn Cool Springs
- Franklin Country Inn