We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What were the designers thinking?”
Review of Carmike Cinemas

Carmike Cinemas
Ranked #7 of 17 Fun & Games in Franklin
Attraction details
Reviewed 27 December 2016 via mobile

A new design makes things less efficient, and you are left feeling like a relaxing outing just became work. You now have to buy your own tickets at a kiosk and can't find a human if you need help. Then if you want a drink, you get to stand in line to purchase and then another line at the self service stations that take a long time to operate. They do not have enough, some are not working, some have no ice. Guess I will be changing theaters.

Thank Susan Bumpus A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (41)
Traveller rating
Traveller type
Time of year
Language
All reviews
"big d"
in 4 reviews
"star wars"
in 2 reviews
"reclining seats"
in 2 reviews
"watch movies"
in 2 reviews
"movie theater"
in 3 reviews
"remodeling"
in 3 reviews
Filter

10 - 14 of 41 reviews

Reviewed 23 December 2016 via mobile

Thoroughbred 20 is making some major changes. So you won't be confused - have to enter the left of the front doors. You can buy tickets at kiosk or through concessions. Not sure how I feel about that yet? Obvious it is a marketing tactic. We really like the BigD theater!! Hopefully when remodel is complete things will run smooth and be customer friendly. Only two negatives thus the 4 star rating: the young man taking my money was very distracted and engaged in a conversation with a coworker. Not cool - though they are young still should be leadership that is helping workers focus on customers. Lastly, why did they not add more bathrooms!!! Expect long lines - front men's bathroom (one stall and one urinal) really Carmike??

Thank Warren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2016 via mobile

There's a lot of construction happening right now, that doesn't stop the employees from dressing up to promote movies and playing music in the lobby! You buy your tickets and refreshments in the same area, be prepared to wait a little bit to get everything before heading to the theatre.

Thank Eva E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2016 via mobile

Due to long over due upgrades, the construction has closed most of the movie theater screens. Therefore fewer movies and the discount shows are always sold out even if you go a couple of hours early on the weekend.
I love the Franklin area people and the way they applause after the movie. Great hometown USA feel.

Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 7 October 2016 via mobile

This is an old complex that's been long behind the times but it's been the only game in town so they've been able to get away with it. Now it is under a major remodel but no one seems to know if there will be theaters with reclining seats. There is a Big D theater (for many years) but that's been the big highlight.

Thank Danainfranklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Been to Carmike Cinemas? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing