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“Wonderful Weekend Getaway!!”

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Hyatt Place Germantown
Ranked #2 of 9 Hotels in Germantown
Certificate of Excellence
Dallas, Texas
Level Contributor
110 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Wonderful Weekend Getaway!!”
5 of 5 bubbles Reviewed 29 December 2013 via mobile

My husband & I stayed here to get away for the weekend & it was wonderful! Great staff, clean rooms, comfortable beds, tasteful decor & just an overall good experience! We would definitely stay at Hyatt Place again.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank derondah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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399 reviews from our community

Traveller rating
    226
    120
    33
    9
    11
See reviews for
150
53
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121
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • German first
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  • Any
English first
Dubai, United Arab Emirates
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 15 December 2013

The people who work at the hotel are so friendly and helpful, a quiet but well stocked recption area bar and a very flexible and helpful minibus that acts as a shuttle for you to nearby places. the Gym is well situated and the rooms are quiet.

Room Tip: It is remote to all shops, restaurants and attractions the shuttle is okay but for real freedom you...
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 December 2013

Staying here was the best decision we made while driving/moving cross country. The hotel is immaculate, cleanest I've seen in a long time. Showers are amazing, bed incredibly comfortable, and such a quiet night. However, the absolute best part was the service and warm welcome we received. Paris and Kiosha ( please forgive me if that is not her name) were nice file and everyone we encountered were so helpful to not only us but our dogs we are traveling with. I highly recommend staying here!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AFowler31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 December 2013

The appearance of the hotel itself was nice, however the individual room had malodorous musty smell which intensified after the use of our heater on the first night. Since we were only staying there two nights and was only in our room to sleep, it would have been too much of a hassle to complain and try to get another room since we'd already unpacked that first evening. Also, when I reached for a clean towel to dry off in the shower, I realized that two of the towels were dirty and had been used. One towel had old soap stuck to it and was rough where the soap and water had dried. The second towel I reached for had the stench of old coffee. My husband called in to complain and get new towels sent up to the room. However after 30 mins the front desk called and asked if we could pick up the clean towels, which meant that my husband who was already in the shower had to use my already wet towel. Also the food choices for breakfast can be a lot healthier since the only breakfast sandwich contained pork. The only other hot menu items were pancakes (or waffles depending on the day) or watery looking oatmeal. They also served canned fruit which my children wouldn't eat after tasting because "It did't taste like real fruit". It was a nice hotel with friendly staff, however considering that there are other options in memphis for a little more money, we most likely won't be returning.

Room Tip: Watch out for their modern showers, they get water all over the floor.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jasmine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
586 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 24 November 2013

Germantown is a lovely area of Memphis, and this hotel is conveniently located. We were attending a football game in Oxford, so the location was great. The shower is outstanding (walk-in with rainfall showerhead). The only problem we encountered was an overly crowded breakfast area, but that was just bad timing on our part.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suburban-countess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockwood, Canada
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

I stay at the Hyatt Place often when I'm in Memphis on business. The hotel is great value for a suites facility, staff are always friendly, rooms are clean and spacious, free WIFI, free light breakfast, free shuttle service to nearby restaurants.

All of the ingredient to a comfortable stay in a hotel.

Highly recommended.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jeffreybrookfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
71 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

This property is well situated, set well back from the main Winchester Road running through the nice Memphis district of Germantown (20 minutes from downtown Memphis).
The building is clean, modern and good sized rooms.
Restaurant/cafe is a little basic but the staff were excellent and keen to please.
Excellent for a short stop/ business trip.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ameglio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Germantown

Property: Hyatt Place Germantown
Address: 9161 Winchester Road, Germantown, TN 38138
Phone Number:
Region: United States > Tennessee > Germantown
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Germantown
#3 Romantic Hotel in Germantown
#3 Family Hotel in Germantown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Germantown 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Germantown Hotel Germantown

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