We had a family emergency and needed to check out of the hotel early. Front Desk staff was rude and confrontational. I didn't understand why we were not able to receive a refund for the night we booked, and instead of explaining the reasoning to me I was continued to be devalued as a customer in front of other customers as if my question applicable. I will never stay at this hotel again simply because of the customer service.
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- Also Known As:
- Hampton Inn Nashville Goodlettsville Hotel Goodlettsville
- Hampton Inn Goodlettsville
- Goodlettsville Hampton Inn