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“Dependable, fresh HIE”

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Holiday Inn Express Hotel & Suites Harriman
Ranked #2 of 5 Hotels in Harriman
Certificate of Excellence
Sugar Grove, Illinois
Level Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Dependable, fresh HIE”
5 of 5 bubbles Reviewed 19 July 2014

The best thing is no surprises. HIE Harriman TN delivers. Freshly decorated, with comfortable furnishings and quiet surroundings. The desk staff were helpful. Typical HIE breakfast. Many restaurants conveniently located within 5 minute drive. Beautiful setting.

Room Tip: ask for room on back side, top floor for more quiet.
See more room tips
  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank WhereUg0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 reviews from our community

Traveller rating
    56
    32
    8
    2
    4
See reviews for
44
29
3
11
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Vancouver
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

Stayed at the Holiday Inn Express Hotel in Harriman on May 14, 2014. We were supposed to stay two nights but due to flight delays we ended up only spending one night. The room was comfortable and no issues were noticed. The service we received from the front desk was wonderful. Complimentary breakfast was decent. Staff were very helpful. I would recommend this hotel again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heek2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakdale, California
1 review
1 of 5 bubbles Reviewed 11 May 2014

I recently made reservations for a stay here for my girlfriend.After the first night the desk called and said that she had to vacate unless she gave them a credit card for "incidentals",After questioning the clerk about this,the clerk became very rude!Shortly after that she was TOLD,not asked, that she had to comply or leave,which she did.On the way out she informed them that she would be in contact with the booking service that made the reservation and was told that they didn't care,they already had been paid!
If this is the way Holiday Inn does business,rest assured that I will never darken their door's again and will tell everyone I know of the rude help and dismal treatment that she received!

Room Tip: Stay away from this place!!! There are better options.
See more room tips
  • Stayed May 2014, travelled solo
    • Service
Helpful?
Thank flebro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Harriman, responded to this review, 28 May 2014
Dear flebro,

Thank you for choosing our hotel to stay with. I am sorry you received services that was less than satisfactory. We are hospitality professionals and pride ourselves on delivering world class service. I have sent you a private message in effort to obtain more information about your stay. I look forward to hearing back from you soon and being of further assistance.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lynchburg, Virginia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

We stayed there on the way home from Arkansas. We arrived at 2 AM and just as I hoped, it was very clean and had no issues at all. Just a peaceful nights rest at a reasonable price. the Hotel is atop a good size hill and the view from the room in the morning was beautiful

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Tennessee, Usa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 20 March 2014

When in town overnight for a pageant with my daughter March 15th-16th, we experience one of the best service with everyone who worked at Holiday Inn Express. Due to late pageant, we was allowed to do a late check out so that we wouldn't be waiting around for pageant to start at 4 pm. Very helpful with giving recommendations on best places to eat and things to do in area. Rooms was very clean. Great indoor pool for the little ones to enjoy as well with great breakfast and nice dining area.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 17 March 2014 via mobile

We were here for 2014 Miss Teen pageant.Check in was at 3, but they let us in at 2.Also, check out was at 11 a.m., but we were allowed to check out at 2 p.m., which was helpful, because we had no friends or family here and we had no where to go, until the pageant started.
The hotel staff were friendly and accomadating.The pool was heated, however, it was still a little too cool, as was the room the pool was in.If they could raise the temperature just s little, it would be perfect.I did notice that they have a lift for handicapped people who want to use the pool.
They do have a small exercise room with exercise machines.
They have a small office for guests with computers and a fax machine.They also had free WiFi. ,but alas, it isn't a very strong signal.
Beds were comfortable and came with 4 pillows,2 soft and 2 firm.Linens were clean as well.
The t.v. was nice and there were lots of channels
Bathroom was clean and came with towels, a hair dryer, shampoo, soap, and conditioner.If you needed a comb or razor, they had that too.
The view outside was a great one of the mountains and they had picnic tables in the back.
Hotel is on a hill, but I liked this , as it makes for a quieter stay.The train didn't bother our family at all! We were in room 221.
There is a guest laundry room with vending machines.There are several ice machines and the complimentary breakfast is awesome.It includes coffee,tea bags, instant hot chocolate.
, 3 types of juice, milk,bagels, toast, biscuits, pancakes, jelly,syrup,honey, cream cheese, margarine,sausage, sausage gravy,scrambled eggs, several types of cold cereal, instant oatmeal,cinnamon rolls,and yogurt.There is something for everyone and the staff continually refreshes the platters of food.If you go away hungry, it's your own fault! The breakfast really helps save on your food bill!
I would definately reccomend this hotel and if I ever come back, I'll stay here!

Stayed March 2014, travelled with family
Helpful?
1 Thank JABU784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock, Arkansas
Level Contributor
131 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 1 January 2014 via mobile

Great, reliable brand and facility for interstate travelers. Train noise could be a problem for some, but I enjoyed it. Room was big, clean & just right for a one night weary travel stay. Breakfast was better than expected and sent us off on the right note. Avoid the Knoxville hassle & stay in Harriman.

Stayed December 2013, travelled with family
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Harriman

Property: Holiday Inn Express Hotel & Suites Harriman
Address: 1885 S Roane St, Harriman, TN 37748-8648
Phone Number:
Region: United States > Tennessee > Harriman
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Harriman
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Harriman 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The newest addition to Roane County is the Holiday Inn Express Hotel & Suites, conveniently Located to I-40 at Exit 347, Centrally located between Knoxville, Nashville and Chattanooga, Tennessee. 100% NON SMOKING HOTEL. This intelligently designed hotel is close to Historic Downtown Harriman, Watts Bar Lake and the Foothills of the Cumberland Mountains. Many restaurants are located within 1 Mile of the hotel. Special in room amenities include FREE HIGH SPEED INTERNET, Microwave and Refrigerator, free local calls and free parking. BUSINESS:, TVA Steam Plant, Bayou Steel, Chase Scientific & ORNL HOSPITAL: Roane Medical Center UNIVERSITY: Roane State Community College. LOCAL AREA ATTRACTIONS:Smokey Mountain National Park, Pigeon Forge, Neyland Stadium - Home of the Tennessee Volunteers. STAY SMART: Kohler shower Head and bedding featuring new mattresses:triple sheeting, your choice of two queen beds or one king bed. EXPRESS START BREAKFAST,featuring TWO HOT items daily - omelets with cheese, sausage or bacon, biscut and gravy. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Harriman
Holiday Inn Harriman
Harriman Holiday Inn

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