I live in Henderson, and have all my life. Due to the death, of my sister, her son and family, drove from Corpus Christie Texas, to attend her funeral. Upon their arrival, I took them to this Hotel, took my nephew inside, as I was paying for his stay. The lady, was not friendly, gave my nephew a look, as if he was, beneath her standards, I explained the situation, booked the room, paid for four nights, and all was ok. During the four nights, my nephew had his wife, said she would be rude, then nice. After the four nights were up, he paid for three more nights, so on his last night, I went up to visit him and his family. His wife and daughter were swimming in the pool, so my nephew took me through the lobby, and cleared it with the night shift attendant at the desk, and he said it was ok for me to go to the pool and swim, with the girls. I told him, I would only be there about an hour. In about an hour, the lady, came out and asked what room I was staying in, after finding out I was visiting my nephew, ( keep in mind, this is the same lady I booked the first four nights with, paid with my money) She very rudely told me, i couldn't be there. We explained to her, we had cleared it with front desk, in her not so American voice, she continues to say, is not ok. Finally after telling her, I paid the first four nights, she say's ok, you stay this one time, but in future------. I flat out told her, was not ok, I would get out, and I would never reccomend this hotel, to anyone out of town again. This lady, lacks people skills, and needs to be replaced. Now I know why, there was only one other guest, maybe two, during his entire stay.
- Official Description (provided by the hotel):
- AMERICANA INN is located near Freed-Hardeman University,local manufacturers and restaurants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda and Odigeo so you can book your Americana Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.