We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bottomless chips & salsa”

Chili's Grill & Bar
Ranked #50 of 149 Restaurants in Hendersonville
Cuisines: American
Restaurant details
Hendersonville, Tennessee
Level Contributor
135 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Bottomless chips & salsa”
Reviewed 4 March 2014

Love the chip & salsa. The new chicken Santa Fe quesadilla was
the best. We will definitely going back. Service was exceptional.

Visited February 2014
Helpful?
2 Thank smoky5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

41 reviews from our community

Visitor rating
    16
    9
    8
    3
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Springfield, Tennessee
Level Contributor
32 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Will NOT Eat here again, Cold & Raw Food”
Reviewed 16 February 2014

The resteraunt was very slow and we were seated promptly, the waiter came to our table got our drink and appetizer order.The waiter was very nice and professional.We started with chips & salsa and hubby also got a bowl of soup.All of this was good tasting & hot.So we ordered our meal,hubby had the Fajitas w/shrimp and I had an appetizer plate where you choose 3 items of your choice so I chose Loaded potato skins,Boneless Buffalo chicken,Plain Boneless chicken.We had already been seated an hour and had a movie to catch.
When the food came out, everything on my plate was cold and the chicken was under cooked. Hubbys steak Fajitas were almost raw and everything was cold and not sizzling like it should of been.We complained to the manager and all he could say was that he would "speak" to the cooks.We couldn't eat there after this so we told the manager we were leaving.The manager apologized and that was it,we didn't have to pay for anything.Will never eat at this resteraunt chain again no matter where its located!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 1Tizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendersonville, Tennessee
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“awful,just awful”
Reviewed 29 December 2013

When we arrived, we ordered from the to go menu (we tipped her 5 bucks to finish off a gift card, which we later regretted). We waited..and waited...and waited for just about 40 mins til we were ready to go. We finally left and got to eating what we ordered, and it was frigid. Cold fries, cold burger, cold everything. There was nothing southwestern about my burger. It was a patty, cheese, bacon, lettuce, and tomato. I, myself, added BBQ sauce because it was so bland. Many husband's burger was also frozen and unimpressive. Our fries were disgusting to say the least. Overall just really let down with the food and service. What a waste of a gift card. Meagan was the girl that took our order. Enjoy those $5 Meagan. You didn't deserve it. Chili's didn't deserve our business. Shame, shame, shame. Next time we'll go to McDonald's. At least we'll get hot food after dropping $25 and waiting 40 mins. So disappointed. They didn't even have a survey to take on the receipt. I could've used it to vent.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank dbolog90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ada, Michigan
Level Contributor
94 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“We Arrived Within Minutes of Closing and They Took Great Care of US!”
Reviewed 12 June 2013

We were visting friends in the area for the holiday weekend and had been out on the boat all evening. We had hoped to eat at a nearby restaurant on the water, however they ran out of food and decided to not see us or tell us. By the time we reached Chili's it was very close to closing time and yet they seated our large party of 9 right away and gave us the best service possible. The kids and everyone really were extremely hungry by 11:00pm and everything tasted good. They provided us with great bar service, appetizers and entrees. They allowed us to stay and visit and really enjoy our time together as families. Besides that, the restaurant looked clean and pretty much the normal for Chili's. I just wanted to commend their service and our appreciation.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Shari H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, TN
Level Contributor
43 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Bad service”
Reviewed 23 January 2013 via mobile

Went with my family & the hostess lost our name. After an hour & plenty of others served we questioned her. She realized her mistake & sat us 1.5 hrs later. The waitress walked by & said we couldn't have the chair @ end of booth. Finally got that resolved & service just sucked afterwards. Waitress never refilled my drink & food items that are supposed to come with ranch we had to beg to get the ranch. Food was just ordinary.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Grumpylicous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Chili's Grill & Bar also viewed

Hendersonville, Sumner County
 
Hendersonville, Sumner County
Hendersonville, Sumner County
 

Been to Chili's Grill & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing