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“What a pleasure.” 5 of 5 bubbles
Review of Hotel Verde Cape Town International Airport

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Hotel Verde Cape Town International Airport
Ranked #1 of 1 Hotels in Matroosfontein
Certificate of Excellence
Mackay, Queensland, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“What a pleasure.”
5 of 5 bubbles Reviewed 17 July 2014

This hotel is well located near the airport and with a free shuttle. The staff were outstanding and the overall aspect of the hotel very pleasant. Food for dining and breakfast was great value for money and very tasty. This is a green eco friendly hotel with some delightful touches including a jogging/walking track inside their fence line. Well recommended.

Room Tip: I am assuming all rooms are good and insulated for sound and light.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVMarketing C, Guest Relations Manager at Hotel Verde Cape Town International Airport, responded to this review, 29 July 2014
Dear Rob,

All windows are well insulated for noise and sound while allowing maximum light in.
We are glad to hear of your good stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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701 reviews from our community

Traveller rating
    480
    187
    19
    9
    6
See reviews for
122
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135
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
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  • English first
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English first
Doncaster, United Kingdom
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

A great find. We stayed here before our flights out of Cape Town Airport. It is a eco friendly hotel, they grow a lot of their own vegetables and locally source most other things. It is very reasonably priced, clean, comfortable and very helpful staff. We will use it again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank katherine h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVMarketing C, General Manager at Hotel Verde Cape Town International Airport, responded to this review, 10 July 2014
Dear Katherine,

Thank you for the positive feedback and we do try to do the right thing by sourcing locally and growing our own herbs and salads. Albeit that we are not gardeners, we are learning and if we can do it, then everyone should try!
Our staff enjoy being part of the Hotel Verde team and I believe this is what makes them go the extra mile for our guests. We are pleased you noted our eco friendly interventions.

Hope we see you soon!
Samantha Annandale
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Townsville
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 7 July 2014 via mobile

We required a hotel close to the airport as we were flying out the next morning after arriving. This hotel is perfect. Clean, friendly and knowledgeable staff, innovative and exquisite. After seeing our room I was sad that we were only staying one night. We had breakfast early the next morning which was divine. They even ask you how you want your eggs and cook them fresh for you. The only 'fault' I found was when we ordered room service, the attendant brought up our food and was expecting us to pay in cash. As all hotels I've stayed at just add room service to your bill we weren't expecting it. After telling him we didn't have the money and had to pay by credit card he had to go back down to get the credit card machine. The food made up for it though. I would definitely stay at this hotel again.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TravelAuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVMarketing C, General Manager at Hotel Verde Cape Town International Airport, responded to this review, 10 July 2014
Dear TravelAuss,

Our intention at Hotel Verde was always to be the best we could be, from a product and service offering. I agree, you should have stayed longer with us!

I am a bit troubled with the fact that you had to pay directly for the room service, as it is a standard that the guest has the option of either paying or signing it on to the room bill? I would appreciate it if you are able to mail me directly on gm@hotelverde.com (Samantha) so that I can investigate the incident from our side to ensure that another guest does not have the same experience.

Thank you for the valuable feedback and inspirational good words. I hope you will stay longer next time!

Regards,
Samantha Annandale
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Capetown
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

I travel all over the world this hotel has been the friendliest and best value for money I have had the privilege of staying the staff are warm and extremely helpful food great service BRILLIANT !!!!!!!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Vege19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVMarketing C, General Manager at Hotel Verde Cape Town International Airport, responded to this review, 10 July 2014
Dear Vege19,

It is wonderful to hear that you rate our hotel the best from your travels around the world. We are humbled and appreciative of this lovely feedback, as it makes us want to do even better and keep our standards world class.
One of our biggest assets is definitely our people working at the hotel and probably the main difference between us and other hotels is that our employees LOVE working at Hotel Verde.
Thank you once again for the positive feedback.

Regards,
Samantha Annandale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haarlem
Level Contributor
92 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

Just 400 meters from Cape Town International Airport you find the greenest hotel in Africa. The best place to go to if you arrive late or fly out early in the morning.
This brand new hotel with 145 rooms, offers a shuttle service to or from the airport. The rooms are well designed, very quiet with wonderful beds and linen and a very welcoming and friendly service. You can have breakfast from 4.30 in the morning, and there is a 24/7 check in.
Everything is designed 'green'. Admire the green living walls, the vegetable garden, you can find out where all your food and breakfast products come from (and that is never far away). Enjoy the candles and dimmed lights when the hotel has it's earth hour. Take a dip in the natural swimming pool. The art that they display is funky and stunning.
Highly recommended!

Room Tip: I had a standard room, 236. In the standard rooms, you have the shower in your room (very nicely des...
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  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Marjolein W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVMarketing C, Guest Relations Manager at Hotel Verde Cape Town International Airport, responded to this review, 2 July 2014
Dear Marjolein,
Thank you for joining us at Hotel Verde. I am glad to know you had a great stay with us and found the hotel interesting and exciting.
Enjoy the rest of your time in Cape Town. The staff at Hotel Verde would forward to welcoming you back soon.
Kind Regards,
Roxanne Norman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 June 2014 via mobile

Always a wonderful treat to stay at Hotel Verde, such a warm and friendly atmosphere all round. Lovely relaxed atmosphere around the bar watching soccer followed by yummy homemade butternut soup! Highly recommended especially if you need to catch the 6am flight! No stress of having to get to the airport on time....... Had our wake up call and free shuttle to the airport which made the start of a business trip a lot smoother. Thanks Hotel Verde

Stayed June 2014, travelled with friends
Helpful?
1 Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHotelVerde, Guest Relations Manager at Hotel Verde Cape Town International Airport, responded to this review, 26 June 2014
Dear David P,

Thank you for the great review of Hotel Verde's convenience features. We have a great bar to enjoy the World Cup football.
Please come visit again soon.

Regards,
Roxanne Norman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

This hotel is a great value so close to the airport with a shuttle. The room was spacious, bed comfortable, nice towels and toiletries and I loved the walk in shower. Staff is very proud about their Greenest Hotel in South Africa and made sure we were aware of all the green features. The small wind turbine towers built into the front design of the hotel were very stylish, loved the exercise room with the bike that generates electricity, solar heated pool,grey water for toilet flushing, etc. We arrived late and did not have chance to try the bar or restaurant but the area looked very nice. Staff were extremely courteous and helpful making sure our stay was top notch. Will definitely use this hotel on future trips.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHotelVerde, Guest Relations Manager at Hotel Verde Cape Town International Airport, responded to this review, 23 June 2014
Dear Barbara,

We look forward to inviting you back to Hotel Verde. Thank you for the considerate review. We are very proud to be part of Africa’s Greenest Hotel as a project and as a great working environment. Look out for your carbon certificate by email showing the carbon footprint offset by Hotel Verde for your stay with us.

Regards,
Roxanne Norman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Verde Cape Town International Airport

Property: Hotel Verde Cape Town International Airport
Address: 15 Michigan Street | Airport Industria, Matroosfontein 7490, South Africa
Region: South Africa > Western Cape > Cape Town > Matroosfontein
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Matroosfontein
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Verde Cape Town International Airport 4*
Number of rooms: 145
Official Description (provided by the hotel):
Hotel Verde showcases some of the most advanced, environmentally conscious technological installations, construction methods, procurement and operational practices in the world. Recognised by World Responsible Tourism as Best City Hotel 2014 and awarded platinum status by LEED, we are proudly and confidently Africa's Greenest Hotel. All stays and conferencing are carbon neutral due to offsetting. Guests receive a certificate of Carbon offset. In keeping with the green philosophy, everything we do and everything we offer is about sustainability and protecting our environment - plasma screens throughout the hotel speak our green language encouraging our guests to follow suit and take what you learn or experience home with you. ... more   less 
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