When I first arrived there everything appeared to be fine. They make you sign a sheet with rules, like it is a apartment complex not a hotel. Front desk people seemed to be unhappy. I stayed 1 week and yes they came into my room unannounce saying they need to check the smoke detector. The wall are pretty thin and you can hear everything around. They make you pay a $40 deposit when you 1st check in and you are suppose to get it back once you check out. I paid with cash. Upon check out I cleaned everything ,Check out time was at 11:00 am I arrived at the front desk at 11:20 and they didnt return my deposit, and was very rude about telling me they were not giving me my deposit back. At a later time I decided to give it another shot because location was convienant to my needs. When I try to check in I get all the way through the sign in crap and I ask could I get the same room the lady could not find my file so she called the manager and she says no I can not check you in because you are on the DNR do not return list. I was shocked and said why and she told me that her manager said the room was trashed and we did not return the key. I was extremely shocked at what I was hearing at no point did she state a fact or say anything about me checking out late. Flat out lied. Front desk was very rude showed no kind of symphany.I would not recommend anyone to stay here plus they don't have WI Fi, I ended up staying at Extended stay America and they were%100 great customer
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- Also Known As:
- Homeaway Extended Stay Studios Hotel Hixson
- Extended Stay Hixson
- Hixson Extended Stay