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Sleep Inn & Suites - Johnson City
Ranked #15 of 19 Hotels in Johnson City
Sevierville, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“great stay”
5 of 5 bubbles Reviewed 11 May 2012

From reading other reviews they must have made some changes. The front desk staff was very friendly and attentive during check-in and check-out. Our room was clean and well maintained as was the rest of the property that we saw. Everyone we encountered was very pleasant. We had an excellent stay.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 reviews from our community

Traveller rating
    18
    24
    17
    7
    3
See reviews for
20
29
3
10
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 February 2012

We went to the blue moon dinner theater for Valentine's weekend. We saw Kitchen Witches it was wonderfull. The food was excellent. We will come back to see another play. The hotel was clean and nice . We had a non smoking room and it was fine. They have remodelled the hotel.The breakfast was good . The breakfast bar had eggs,waffles, sausage and grits which every southern boy has to have to start his day. We will definately stay at this hotel again.

Room Tip: We stayed on the second floor . I believe all the rooms are non smoking on that floor. This is a big...
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury, Canada
1 review
2 of 5 bubbles Reviewed 5 April 2011

First room had an overwhelming smell from room deodorizeer. Asked to be moved, second room was dirty, carpet badly stained and bugling,toilet bowl had a black ring around it and smelled of sewage. The air conditioning unit/heater was not controlled by a thermistat and was very loud. The complimentary breakfast was a sorry excuse for a breakfast. The night clerk barely looked or spoke to us upon arrival. After changing rooms, no one questioned us to see how that room was. We had travelled for 12 hours, were exhausted so stayed in the second room with questions about how clean the bed was we were sleeping in. We have nothing positive to stay about this hotel and would not recommend it to anyone. We travel alot and have stayed in sleep inns before but this was a disgrace..

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank funnylady91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Johnson City hotels

Tampa, Florida
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 29 January 2011

This place should close while remodeling the entire hotel at once. STINKS. New carpet and paint. Noise.Debris and crap all over the floors. Can't walk the hall. Constant banging by workers. Meanwhile, staff ignores the customers. Instead of taking care of guest needs, sits around on guest computer playing on Facebook. Concierge ignores guests to Twitter or text. Feet on desk. Dressed like slob. Nothing in breakfast area works. Watered down pancake batter. Juice machine broken for days. No gravy made. It's all got plastic hanging all over the place. Couldn't get the tv to work downstairs. It's horrible. Mostly it's the STENCH. Paint AND carpet. My pregnant companion is in hell.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nauseated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, NC
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 September 2010

Our son lined up this reservation for us, and he did a good job! The motel is a little hard to find, but our navigation system put us at the front door with no problems; it might have been dicier without it. The fact that it was over a long weekend may explain why it was less than half full, but it was also delightfully quiet. The staff was pretty lackadaisical and seemed more attentive to games on the guest's computer than to the guests themselves! When I called the front desk to say that our coffee supply had not been replenished, I was told I could come to the desk and get some more! Although that attitude left a sour taste in the mouth, the rest of the experience was much more pleasant. I've already made reservations for our next visit!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GypsyBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dongguan, China
Level Contributor
241 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 11 August 2010

We stayed at the Sleep Inn in early August. Suite was about $135. It was more quiet than we expected, a nice bonus. Our small crated dog cost a $10 fee, very reasonable compared to what some other chains are charging. Facility was clean, breakfast included waffles, cereal, fruit - nice basic assortment. Suite was a queen bedroom with bath and an adjoining room with fridge, sink, sofa bed. Door between the rooms. TV's in both rooms, free wireless. Staff was polite. I'd recommend it.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoadWarrier99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, D.C.
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 10 July 2009

The room was pretty clean, so I hope that the owners got the message on stepping up the cleanliness. It's located in a fairly good location, near the highway if you're passing through, and right next to a truly fantastic Atlanta Bread Company sandwich, soup, dessert, and salad place. The free breakfast at the Sleep Inn was more than adequate, clean, neat; and friendly enough housekeeping and breakfast staff.

However, the front desk crew needs BIG improvements. The 20something woman who checked me in was hostile and rude (... all I said was I'd like a room for two nights, please): She sighed, grimaced, flew my papers around -- kinda crazy, schizophrenic-type. I was even concerned she even knew my room number, no kidding. She either needs meds, or forgot to take them. And the older guy at the front desk -- maybe her supervisor/owner? -- was completely out to lunch, borderline cationic. Maybe a relation of the aforementioned female colleague. No customer service sense. I did forget toothpaste, and was able to get a sample toothpaste from another guy at the front desk later that evening - he was half asleep, but helpful.

Overall, I'd say if the Comfort Suite down the street is sold out, this is an acceptable back up.

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ted0314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites - Johnson City

Property: Sleep Inn & Suites - Johnson City
Address: 2020 Franklin Terrace Ct., Johnson City, TN 37604
Phone Number:
Region: United States > Tennessee > Johnson City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 19 Hotels in Johnson City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn & Suites - Johnson City 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Inn Johnson City
Johnson City Sleep Inn

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