I was a little hesitant to roll the dice on this hotel while in Johnson City with my 8 year old daughter after reading the mixed reviews here on Tripadvisor . We arrived about 10pm with no reservations booked in advance due to uncertain scheduling during our day. The lady working the front desk was first-rate in listening to my concerns about the reviews and assuring me that the facility has been under new ownership since this past August and the remodeling was taking a little time to complete due to the extensive work being done but that we would be pleased with our stay. At any rate, we were assigned an interior access room--appeared to be freshly remodeled--and had NO issues to speak of with our visit.
The lobby was clean and cared for and the staff was first-rate in making us feel welcome and appreciated.
The hall to the room was a little warm and 'aged' feeling but not unlike most hotel hallways.
Our room was clean and comfortable. The beds were "OK"--pillows very good--sheets clean--bathroom was above average cleanliness for a hotel (not 100% to my standards but I am OCD about my bathroom @ home anyway)--TV, hair dryer, fridge, etc. all worked fine. Things were quiet and we had a good night of sleep!
Breakfast the next morning was better than average for a complimentary breakfast. There was a nice selection of hot foods, cereals, fruit, etc. and again the staff working the food line was very nice.
The only 'surprise' was that the pool was out of commission either due to the renovations and/or our visit being in late May. Not a big deal to me but my daughter was a little disappointed.
Checkout was quick and easy. I had no regrets with our decision to stay @ the Best Western in Johnson City.
- Official Description (provided by the hotel):
- The BEST WESTERN Johnson City Hotel & Conference Center offers a host of amenities and is conveniently located near the Bristol Motor Speedway, Eastern Tennessee State University and the Freedom Hall Civic Center. Hotel guests will be close to a variety of activities including hiking, sailing, rafting and golf. The hotel offers Junior suites, Whirlpool suites and Business King suites and all well-appointed guest rooms feature wireless high-speed Internet access, microwaves and refrigerators. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Johnson City
- Johnson City Best Western