This hotel is typically average. HOWEVER, it has just about the best hotel manager I've ever seen. Brenlie was at the desk when we checked in and was there when we checked out. When asked why, she said there was a staffing issue and she wanted to make sure it was done right. She was cheerful, professional, kind, and a good problem-solver. She answered all our questions, helped us figure everything out and did so kindly and cheerfully. She was, in short, a delight. Best Western would do well to have her train all their hotel managers on how to train staff to greet guests, help guests, and how to be a great manager.
- Official Description (provided by the hotel):
- The BEST WESTERN Johnson City Hotel & Conference Center offers a host of amenities and is conveniently located near the Bristol Motor Speedway, Eastern Tennessee State University and the Freedom Hall Civic Center. Hotel guests will be close to a variety of activities including hiking, sailing, rafting and golf. The hotel offers Junior suites, Whirlpool suites and Business King suites and all well-appointed guest rooms feature wireless high-speed Internet access, microwaves and refrigerators. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Johnson City
- Johnson City Best Western