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“Overall, a comfortable stay”

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DoubleTree by Hilton Johnson City
Ranked #2 of 19 Hotels in Johnson City
Certificate of Excellence
Virginia
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Overall, a comfortable stay”
Reviewed 17 March 2011

We stayed here for a weekend AAU basketball tournament and overall it was a pretty comfortable stay. Our room did have a rather large, and mysterious looking stain on the carpet but all in all it was comfortable. The staff was friendly, our room was clean, check out and in was quick and efficient.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Imaim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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750 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 January 2011

Stayed in December, going back in February. Our room on the 5th floor was nice. The breakfast buffet was good. The service was outstanding. The location is fantastic. We walked 100 yards to see a movie. Grew up in the area and I visit often. Highly recommend this place.

  • Stayed December 2010
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank couponcoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, Manager at DoubleTree by Hilton Johnson City, responded to this review, 12 February 2011
Thank you very much for taking the time to review our hotel. We are so glad you enjoyed your stay with us and hope to see you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 20 January 2011

Outdated tube TVs, had to throw fit to get room cleaned before noon. They use temps as housekeepers with spotty service and my IPOD was stolen by this staff two years ago(mgt.did replace it after catching the housekeeper with the charger). No continental breakfast,no microwave-subpar doubletree property all around. Spend your $150 a night elsewhere!

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlotterocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, Manager at DoubleTree by Hilton Johnson City, responded to this review, 12 February 2011
Thank you for taking the time to share your experience at Doubletree by Hilton Hotel Johnson City. I am very sorry to hear that your stay was not satisfactory. At this time we are preparing to replace our guestroom TVs with flat screen LCDs within the next few months so I completely understand your disappointment with our current TVs. I have also spoken to our Housekeeping managers with regard to your concerns on the timeliness and quality of our housekeeping service. Additionally, we do emply our own full-time staff as room attendants and have not used a temp service in that area in several years. Again, thank you for you comments and we hope you will give us another chance to show how much we appreciate you being a guest in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte
Level Contributor
133 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 November 2010

This hotel is in a convenient location for Johnson City, the cookies are delicious, the staff is friendly, but it is not completely up to Doubletree standards we are accustomed to. While the room was nice and quiet, the bathroom was not cleaned well at all. The floor was sticky and there were hair strands in the tub and sink. The fitness room is pretty good, with both cardio equipment and free weights.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, Manager at DoubleTree by Hilton Johnson City, responded to this review, 16 December 2010
Thank you for your comments on your recent visit to out hotel. I sincerely apologize for the poor housekeeping service you received in your guestroom bathroom. That is certainly not up to the standards we strive for and appreciate knowing when we do fall short so that we can address it with our staff and re-visit our practices. We again thank you for responding on TripAdvisor and hope you will consider us on your next visit to the TriCities area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sevier county
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 June 2010

In town for a wedding. The front desk staff very friendly & professional. Room was beautiful with what seemed to be recent renovations. Very stylish, contemporary. Quiet, peaceful nights sleep. The only negative (if you want to call it that) is that having both the down comforter and the heavy bedspread was too much bedding for a June night. That was easily remedied by just tossing one off the bed. Will be my choice for any future trips to the area

  • Stayed June 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank hillbillyblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2010

We travelled to Johnson City as a base for our holiday – the Double Tree is ideal – rooms, food, staff, bar, pool and location ideal for shopping and restaurants. Really friendly atmosphere in the hotel and bar, don’t miss the karaoke night and the girls will love the Mall over the road, ideally placed for the Smokey Mountains, Grandfather Mountain and the Blue Ridge highway plus much more. You cannot go wrong choosing this hotel.

Stayed May 2010, travelled with family
Helpful?
1 Thank Tugwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 20 May 2010

Toilet in room would not flush unless handle is held down. Room had musty ordor. Did not consistently get a paper in the morning. 1st room assigned smelled like smoke.

  • Stayed May 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank browndog01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Johnson City

Property: DoubleTree by Hilton Johnson City
Address: 211 Mockingbird Ln, Johnson City, TN 37604-3116
Phone Number:
Region: United States > Tennessee > Johnson City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Johnson City
#4 Romantic Hotel in Johnson City
#6 Business Hotel in Johnson City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree by Hilton Johnson City 3*
Number of rooms: 184
Official Description (provided by the hotel):
The Doubletree Hotel Johnson City is conveniently located at the "Hub" of the Tri-Cities only 12 miles from Tri-Cities Regional Airport, serving Bristol, Kingsport and Johnson City, Tennessee. The Johnson City Mall is immediately adjacent to our hotel. With easy access to I-81, I-26 and many other major highways, northeastern Tennessee and neighboring Virginia and North Carolina business centers and recreational attractions are just a short drive from our full service hotel. ... more   less 
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Also Known As:
Doubletree Johnson City
Johnson City Doubletree

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