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“DoubleTree”

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DoubleTree by Hilton Johnson City
Ranked #2 of 19 Hotels in Johnson City
Certificate of Excellence
Reviewed 20 November 2013

Room didn't have no microwave and it wasn't no free breakfast!! Room was avg. like where the hotel was located at near shopping areas and mins from the interstate. There was some things to do in Johnson City its a great place to go and visit. I'm a Steelers Fan so I really enjoyed all the Steelers pictures and posters that the hotel had on display at the bar. Even the outside of the hotel was Steelers colors so that what really grabbed my attention.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded 21 November 2013

Thank you for taking the time to review our hotel with the TripAdvisor community. We truly value your comments and observations and will take them into consideration as we look for ways to improve our service and level of comfort for our guests. We hope to have another opportunity to welcome you and serve you in the future.
Sincerely,
Steve Lewis

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Reviews (783)
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573 - 579 of 783 reviews

Reviewed 16 November 2013

Stayed here for a business trip, only had very minor problems: The hallways were kinda loud some nights, and housekeeping missed my room one day out of 7. The cookies were great- i got one every time in left or come back in overall it was a great stay. I will be staying here again next month.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Donell D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded 18 November 2013

Thank you for the outstanding review! However, we certainly do aplogize for the noise disruption you experienced and the fact our Housekeeping Dept did miss your room during your stay. We greatly appreciated your loyalty and will have a warm signature DoubleTree cookie waiting for you upon your return. Thank you again for taking time to share your review.
Best regards,
Steve Lewis

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Reviewed 13 November 2013

The bathroom was filthy with urine on the toilet and hair in the sink. Room was dusty and seemed like no one had stayed there for a while. Not at the standards of Hilton. I careless about cookies than I do cleanliness.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Christian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded 14 November 2013

We apologize for the condition of your room and bathroom. I am sharing your review with our staff as this is not acceptable by any means to our standards of service and cleanliness. I thank you for sharing your experience with us and we will have corrective measures immediately put into place. We do hope to have another opportunity to serve you if your travel brings you back to our area. Thank you again for taking the time give us your feedback.
Sincerely,
Steve Lewis

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Reviewed 12 November 2013

Front desk people were very nice and check in was a breeze. Upscale hotel that lets you have your pets! Room was very clean. We were on 2nd floor near elevators but we heard no noise at all. Would stay here again for sure.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank newhitesell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded 13 November 2013

Thank you so much for sharing your experience with the TripAdvisor community! We are happy to hear you enjoyed our staff and the fact we are a "pet-friendly" hotel. We look forward to welcoming you back on your next stay.
Best regards,
Steve Lewis

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Reviewed 12 November 2013

I stayed here for 2 nights during weekend work for my company. I enjoyed my stay and was very pleased. I will definitely stay here again. Even though there was a wedding here that weekend my room was very quiet and comfortable.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Candy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded 13 November 2013

Thank you for your review and for choosing DoubleTree by Hilton Johnson City as your hotel of choice during your recent weekend stay. We certainly appreciate your continued patronage and look forward to welcoming you back next time your travels bring you to our area.
Best regards,
Steve Lewis

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Reviewed 11 November 2013

Stayed only one night but it was so relaxing. The beautiful, peaceful indoor pool was wonderful, clean and a bit cold LoL but we enjoyed it. The room was clean, very well updated. The beds were to die for, too bad we couldn't take them home. Basic foods for breakfast that everyone likes. The vending machine down the hall was fully stocked with the best snacks. Everyone that we came across on the staff were so friendly and knowledgeable when answering questions about shopping or directions. Within walking distance to the mall and the restaurants. A block away from the Freedom Hall Civic Center (where they hold alot of concerts etc). The pictures on their website does not do this place justice. Whether your traveling on business or with kids, this place is a must when staying in Johnson City. Ask the person at the front desk for a warm, chocolate cookie...sooo good!

  • Stayed: November 2013, travelled with friends
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1  Thank Heather N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded 13 November 2013

Thank you for choosing the DoubleTree by Hilton Johnson City while visiting our area! We are happy to hear you enjoyed our convenient location and our friendly, knowledgeable staff. We strive to make every guest who comes through our doors feel welcomed and appreciated, and to provide them with an excellent stay. Thank you so much for your kind comments. We hope to have the opportunity to be of service next time you come through our area. We will have warm, delicious cookies waiting for you!
Sincerely,
Steve Lewis

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Reviewed 11 November 2013

I have been a guest at every major hotel brand there and Double Tree tops them all by a long way. First class service from a great staff. My room is always clean and spacious and the cookie is always warm and delicious.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Jerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sdlewis, General Manager at DoubleTree by Hilton Johnson City, responded to this reviewResponded 13 November 2013

Thank you for selecting the DoubleTree by Hilton Johnson City and sharing your wonderful experience with other travelers. We truly appreciate your kind comments and will definitely share them with the rest of our team. We hope to welcome you back soon!
Best regards,
Steve Lewis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Johnson City

Address: 211 Mockingbird Ln, Johnson City, TN 37604-3116
Phone Number:
Region: United States > Tennessee > Johnson City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Johnson City
#4 Family Hotel in Johnson City
#6 Business Hotel in Johnson City
Price Range: £83 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Johnson City 3*
Number of rooms: 184
Official Description (provided by the hotel):
The Doubletree Hotel Johnson City is conveniently located at the "Hub" of the Tri-Cities only 12 miles from Tri-Cities Regional Airport, serving Bristol, Kingsport and Johnson City, Tennessee. The Johnson City Mall is immediately adjacent to our hotel. With easy access to I-81, I-26 and many other major highways, northeastern Tennessee and neighboring Virginia and North Carolina business centers and recreational attractions are just a short drive from our full service hotel. ... more   less 
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Also Known As:
Doubletree Johnson City
Johnson City Doubletree

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