It's been a while since my wife and I have been to this Texas Roadhouse in Kingsport, Tennessee. The reason why we stopped going here is every time we went out table or seat was dirt. We complained each time and each time we were assured by the manager that this it would not happen again. After three straight times of being welcome with a dirty table or seat we stopped going. After three years away, some friends visiting wanted to go there so we were willing to give them another chance.
We were seated and the top of the table had a greasy film and when we brought it to the waiter he gave a look like why are you bothering me with this. Attitude was an understatement... After waiting for 15-minutes to take our order, then another 25-minutes for the food to come. Our fries were cold, steaks over cooked and we had to keep asking the waiter to refill our glasses with water and whatever each was drinking.
The bill came and it had mistakes on it and that took another 10-minutes to correct. Extremely disappointed with this visit to the Texas Roadhouse.
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