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“No Service :(”

Pratt's BBQ Catering & Honey Glazed Hams
Ranked #17 of 243 Restaurants in Kingsport
Price range: US$6 - US$19
Cuisines: American, Barbecue
More restaurant details
Restaurant details
Good for: Kids, Groups, Child-friendly
Dining options: Dinner, Breakfast, Brunch, Lunch, Drinks, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Buffet, Free Off-Street Parking, Free Wifi, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Abingdon, Virginia
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“No Service :(”
Reviewed 3 May 2014 via mobile

Visited at 8:00 on a Saturday night, they weren't very busy. We were seated & told someone would be right with us. 10 minutes later no one had come to the table although a server delivered meals to the table across from us. She didn't acknowledge us or the table directly behind them, a group of 4 who apparently had been waiting longer than we had. When she didn't acknowledge them, I overheard them express their disappointment and they got up & left. My family & I decided if we didn't have a server approach us in 5 more minutes we would leave. We actually started using TripAdvisor to find somewhere else to eat but at exactly 5 minutes later a waitress stopped by and asked to take our drink order.

It did improve from there, the food was served in a reasonable amount of time and tasted ok. Unfortunately I wouldn't bother visiting again, it simply wasn't worth the wasted time.

Helpful?
Thank Newlife276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 reviews from our community

Visitor rating
    39
    21
    13
    8
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
65 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Very good ribs and sauce!”
Reviewed 14 April 2014 via mobile

The rib were very good and we loved the sauce but the ribs were a bit fatty. It'd be nice if they had something else to drink besides beer but the food was really good! Good for families too

Visited April 2014
Helpful?
Thank Suemc430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big Stone Gap, Virginia
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Really Gone Downhill”
Reviewed 23 March 2014 via mobile

The last few times my family has gone to Pratts, the food quality, quantity, and service has gotten worse and worse.

Today everyone's food was bland and soggy. My daughter had some random chunk of mystery meat between her serving basket and the paper liner. Once we received our meager meal, our waitress wasn't seen again until she brought the check.

It used to be one of our favorite places to eat but after today I doubt we'll be back. Such a disappointment.

Helpful?
1 Thank MeHeatherWhoU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheelersburg, Ohio
Level Contributor
351 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 140 helpful votes
“Good BBQ!”
Reviewed 10 March 2014

Have stopped here a couple of times. First time, we had the buffet and it was really good with a large selection. Recently we stopped for a quick bite. Had good service and we enjoyed a pork BBQ sandwich. We also enjoyed the banana pudding for desert!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank 86MissyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsport, Tennessee, United States
Level Contributor
85 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Excellent”
Reviewed 2 March 2014

First I have to say upfront I as a rule don't like buffets,the food at most is way to predictable and bland. This was not the case at Pratts. Everything was hot, fresh and I'm pretty sure didn't come out of cans. We enjoyed all of it. Good job Pratts.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BrianKinnard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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