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“Best sleep ever”

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Comfort Suites Knoxville West-Farragut
Ranked #19 of 86 Hotels in Knoxville
Certificate of Excellence
Oklahoma City, Oklahoma
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Best sleep ever”
Reviewed 29 August 2013

Stopped here overnight traveling west on I-40. Checked in late (after 9 pm) and after getting carry out in the beautiful nearby Turkey Creek area, the pillow top bed was just amazing. This hotel is new, modern, and spotless. Staff wonderfully skilled. I travel this interstate at least twice a year so I will definitely return and maybe even stay over to explore Knoxville.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shihtzumomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this review, 5 September 2013
We thank you for your thoughtful words about our staff, the hotel, and especially our beds. We strive very hard to make sure all our guests encounter the same experience you described; we are grateful you took the time to post your review.

We do realize that you have many hotel choices in this area, but we are so pleased that you chose our hotel while traveling through the area. We look forward to your return trip!

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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288 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
2 reviews
Reviewed 22 August 2013

I conduct sales meetings all thoughout the south. I have used several facilities but this one is REALLY nice. The staff is so helpful and they always prep the room just the way I need it. Katie is always fast and helpful with any special set-up. I HIGHLY recommend this hotel. It's rare to get this type of service in an industry that has become so disconnected from it's customers.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason1723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this review, 5 September 2013
Thank you for taking the time to post a review about our Meeting Space, your compliments about our staff and the room are truly appreciated!

We are grateful for your high recommendation of our hotel; whether our guests are here on business or leisure, it is our goal to provide everyone with our best service. We are so pleased to read your kind words!

Again, thank you for letting other readers know about our Meeting Facilities.

Sincerely,

Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 August 2013

This was our first experience with a Comfort Inn and we loved it! The room was larger than most standard hotel rooms. Everything from the lobby to the room was clean. (And I am a pick the sheets apart looking for any "thing" type of guest.) The staff was super friendly and was kind enough to store away our forgotten items until we could swing back by (after touring UTK...GO VOLS!) to pick them up!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank lexianddj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this review, 16 August 2013
It is such a pleasure to read that you enjoyed your first visit to the Choice Hotel Family. Thank you for posting a review about our Comfort Suites. All of our rooms do have the sitting area with the pull out sleeper sofa, so they do offer our guests a larger than standard room.

We strive to provide all our guests with an exceptionally clean environment along with great customer service, I am happy to see that we achieved this goal for you! We hope you enjoyed your tour of UTK and will be back to stay with us many times. Yes, GO VOLS!

Again, thank you very much for your kind words and posting this review for us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sugar Land, Texas
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2013

We stayed at this hotel while traveling back to Texas. This hotel was so clean and the suites were so nice! I love staying at Comfort Suites when I travel, you get a lot more room and quality for the money. They are definitely doing a great job keeping up this hotel ! Breakfast items were very good and staff was wonderful.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nituac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this review, 8 August 2013
We would like to express our gratitude to you for taking the time out of your day to post such a nice compliment about our hotel.

We are so pleased to read that you enjoyed your room, our hot breakfast and our staff! Our hopes are that when your travel plans bring you back through Knoxville, you and your family will choose our hotel again.

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis
Level 6 Contributor
122 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 4 August 2013 via mobile

Our family spent one night at this property while on a road trip having chosen it based on TripAdvisor ratings. We weren't disappointed. The room was extremely spacious. The desk staff was courteous and helpful. The breakfast had a number of choices all of which were well stocked and fresh. It was close enough to I-40 to see it from the highway but not so close we could hear highway traffic even with our room facing the highway. Our room was quite warm when we arrived but the A/C quickly lowered the temperature to a comfortable level. There weren't any pillows in our room for the sofa bed but the front desk staff was quick to supply them when my husband went down and asked.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StLouisMom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this review, 5 August 2013
Thank you very much for posting your review for others to read. It is such a pleasure to read that you were happy with your stay at our hotel. We are delighted you enjoyed the larger room and our hot complimentary breakfast.

I appreciate you sharing with others the fact that although we are located convenient to the exit, there is no problem with noise from the highway.

There are so many hotels to choose from in Knoxville, we want you to know we are grateful you picked ours. We do hope to see you again soon!

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2013 via mobile

Stayed twice over the last month. Very clean, friendly staff. Stayed in king suite with jacuzzi one night. Jacuzzi would not work. Second time room on third floor which was awesome except for screaming infant in room next store. Bring ear plugs next time.

Stayed July 2013, travelled with family
Helpful?
1 Thank lilyjanesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this review, 31 July 2013
We appreciate your kind words about our hotel, and we thank you for posting your review. It is the goal of our staff to provide our guests with great customer service and an extremely clean room.

I am very sorry to read that you encountered a problem with the whirlpool in your room; I can assure you the issue has been addressed. I would also like to apologize for the noise problem that occurred; it is disappointing to read that you were disturbed.

We realize you have many choices of hotels when you travel to Knoxville, we are so thankful you chose to stay with us. We do hope when your travels bring you back this way, you will choose us again.

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spartanburg, South Carolina
Level 6 Contributor
164 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 24 July 2013

Have a great time and visit while in town to see a friend. This hotel was so clean and the suites were so nice! I love staying at Comfort Suites when I travel, you get a lot more room and quality for the money. They are definitely doing a great job keeping up this hotel! Thanks!

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derrick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this review, 31 July 2013
Thank you for complimenting our hotel and the Comfort Suites brand. The extras space and the quality of the amenities offered are a great value, we appreciate that you took the time to post this review for us.

We do hope you will come back and stay with us again!

Sincerely,
Valori Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Knoxville West-Farragut

Property: Comfort Suites Knoxville West-Farragut
Address: 811 N Campbell Station Rd, Knoxville, TN 37932-2910
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Knoxville
#15 Business Hotel in Knoxville
#16 Romantic Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Knoxville West-Farragut 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Award winning hotel in West Knoxville/Farragut. The Comfort Suites® hotel, ideally located in the Turkey Creek area off Interstate 40 and Interstate 75, is just minutes from downtown Knoxville, Oak Ridge and Lenoir City. This Knoxville, TN hotel is just a short drive from McGhee Tyson Airport and area attractions like the University of Tennessee, Neyland Stadium, the Thompson-Boling Arena, Dollywood and Great Smoky Mountains National Park. Upscale dining, shopping and nightlife can be enjoyed in Turkey Creek, Knoxville's premier shopping venue, in addition to an 18-screen movie theater. Golfers will enjoy more than 10 golf courses within a 15-minute drive. Full-service amenities and features include: Free high-speed Internet access in all rooms Free local calls Free weekday newspaper Free coffee Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! The 24-hour business center provides travelers with conveniences such as copy and fax services. Our meeting room can accommodate up to 60 people for most business or social functions. This all-suite non-smoking Knoxville, TN hotel offers spacious guest rooms with 37-inch flat-screen televisions, refrigerators, coffee makers, irons, ironing boards, large work desks, ergonomic chairs and sofa sleepers. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Guest rooms with hot tubs and connecting rooms are also available. Laundry facilities and a 24-hour Suite Shop are located on the property for added guest convenience. Our Admiral Banquet room is 1100 sq feet accommodating classroom to banquet seating in addition to 400 sq feet of pre-function space that can be used for catering needs.Ample free parking is available. The Comfort Suites hotel offers a convenient location, excellent accommodations and affordable rates. Make us your home away from home when visiting the Knoxville, Tennessee area. ... more   less 
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Also Known As:
Comfort Hotel Knoxville
Comfort Suites Knoxville
Knoxville Comfort Suites

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