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Comfort Suites Knoxville West-Farragut
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Reviews (302)
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All reviewswafflesturkey creeksitting areanext morningindoor pool and hot tubbeds were comfortableshopping and restaurantsbiscuits gravygreat stopwould stay here againi highly recommend this hotelfresh fruithot breakfastgreat propertyexcellent staygreat place to stayoff the highway
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204 - 209 of 302 reviews
Reviewed 1 September 2013

hotel is great place to stay, friendly people, great rooms, great breakfast every morning, great workout room and pool and spa. Only thing that they need to improve on is the internet connection, it is a little slow and you can't send emails out only receive, so if you are on business you need to have any air card to be able to send out your emails.

  • Stayed: August 2013, travelled on business
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Thank Carl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 5 September 2013

Thank you for your compliments about our hotel, we really are pleased that you took the time to submit your review.

I am so sorry you experienced a problem with the internet the night or your stay, this is not something that normally happens. We offer Charter’s highest speed service for our customers so I do not understand why it was running slow. There perhaps was an outage in the area, however I do apologize for your inconvenience, and want to assure you that normally our guests do not have any problems sending or receiving their emails.

We truly appreciate you choosing to stay at our hotel. Our hope is if you are in the Knoxville area you will again choose to stay with us!

Sincerely,
Valori Smith

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Reviewed 29 August 2013

Stopped here overnight traveling west on I-40. Checked in late (after 9 pm) and after getting carry out in the beautiful nearby Turkey Creek area, the pillow top bed was just amazing. This hotel is new, modern, and spotless. Staff wonderfully skilled. I travel this interstate at least twice a year so I will definitely return and maybe even stay over to explore Knoxville.

  • Stayed: August 2013, travelled with family
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Thank shihtzumomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 5 September 2013

We thank you for your thoughtful words about our staff, the hotel, and especially our beds. We strive very hard to make sure all our guests encounter the same experience you described; we are grateful you took the time to post your review.

We do realize that you have many hotel choices in this area, but we are so pleased that you chose our hotel while traveling through the area. We look forward to your return trip!

Sincerely,
Valori Smith

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Reviewed 22 August 2013

I conduct sales meetings all thoughout the south. I have used several facilities but this one is REALLY nice. The staff is so helpful and they always prep the room just the way I need it. Katie is always fast and helpful with any special set-up. I HIGHLY recommend this hotel. It's rare to get this type of service in an industry that has become so disconnected from it's customers.

  • Stayed: August 2013, travelled on business
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Thank Jason1723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 5 September 2013

Thank you for taking the time to post a review about our Meeting Space, your compliments about our staff and the room are truly appreciated!

We are grateful for your high recommendation of our hotel; whether our guests are here on business or leisure, it is our goal to provide everyone with our best service. We are so pleased to read your kind words!

Again, thank you for letting other readers know about our Meeting Facilities.

Sincerely,

Valori Smith

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Reviewed 15 August 2013

This was our first experience with a Comfort Inn and we loved it! The room was larger than most standard hotel rooms. Everything from the lobby to the room was clean. (And I am a pick the sheets apart looking for any "thing" type of guest.) The staff was super friendly and was kind enough to store away our forgotten items until we could swing back by (after touring UTK...GO VOLS!) to pick them up!

  • Stayed: August 2013, travelled with family
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2  Thank lexianddj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 16 August 2013

It is such a pleasure to read that you enjoyed your first visit to the Choice Hotel Family. Thank you for posting a review about our Comfort Suites. All of our rooms do have the sitting area with the pull out sleeper sofa, so they do offer our guests a larger than standard room.

We strive to provide all our guests with an exceptionally clean environment along with great customer service, I am happy to see that we achieved this goal for you! We hope you enjoyed your tour of UTK and will be back to stay with us many times. Yes, GO VOLS!

Again, thank you very much for your kind words and posting this review for us.

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Reviewed 6 August 2013

We stayed at this hotel while traveling back to Texas. This hotel was so clean and the suites were so nice! I love staying at Comfort Suites when I travel, you get a lot more room and quality for the money. They are definitely doing a great job keeping up this hotel ! Breakfast items were very good and staff was wonderful.

  • Stayed: August 2013, travelled with family
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1  Thank nituac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, General Manager at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 8 August 2013

We would like to express our gratitude to you for taking the time out of your day to post such a nice compliment about our hotel.

We are so pleased to read that you enjoyed your room, our hot breakfast and our staff! Our hopes are that when your travel plans bring you back through Knoxville, you and your family will choose our hotel again.

Sincerely,
Valori Smith

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