On our southbound trip we had an unforeseen emergency while stopping at this hotel just off Hwy 75 at exit 108 and while we were already very pleased with Roger the night clerk and his attention and recommendations for us on our first night, we would be remiss if we didn't acknowledge with great appreciation the entire staff during our emergency the following morning. Upon waking, on what was planned to be our 1 night stay, my wife had an unforeseen reaction with her meds that caused us to ask for EMS. The hotel staff responded immediately. Lisa came to the room immediately to provide any assistance she could and Crystal on the front desk expedited the EMS staff direct to the room. We ended up staying an extra night once everything was fortunately resolved happily. Most importantly the staff made every effort to aid us, offering to care for our pet toy poodle (the hotel is very pet friendly), ensuring the room was put to rights quickly after all the traffic subsided and providing us with recommendations for all our requirements for the second evening as my wife recovered. This is not the newest of hotels but it was certainly clean and well managed and as far as the staff is concerned they are unbelievably fabulous. It was great to be cared for by such a caring team who made us feel secure as if we were at home rather than lost in a strange city. Many, many, thanks to Roger, Lisa, Crystal and the rest of the staff.
PS: I forgot to mention the great breakfast included with our stay.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Kognitiv US Corp, Expedia, Ebookers, Travel Republic (UK), Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Best Western Knoxville Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Knoxville Hotel Knoxville
- Knoxville Best Western