Booked this hotel using a 3rd party hotel website. Plans were to stay there 5 nights but personal circumstances arose and only stayed 4 nights. To put it simply, Hotel Staff was awesome!! They went over and above to make a guest completely satisfied. They spent at least an hour on the phone with the 3rd party hotel website and worked it out to refund my "nonrefundable" purchase. They were by no means obligated to go the extra mile for me. On top of that, the room was exceptionally clean and very spacious. Couldn't have asked for a better stay at a great hotel!!
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- Also Known As:
- Best Western Knoxville Hotel Knoxville
- Knoxville Best Western