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“Convenient location”

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Best Western Knoxville Suites
Ranked #25 of 87 Hotels in Knoxville
Certificate of Excellence
Hellertown, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Convenient location”
Reviewed 28 April 2014

Convenient location, close to highway and walking distance to restaurants. Loved the bowl of fresh fruit salad and strawberry waffles. Pool water was a little to cool for me so I just used the hot tub. For some reason there was sand in the bottom of the hot tub. Kind of weird. Room was very nice. Was not expecting a sofa in the room. Tastefully decorated. Staff very friendly.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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455 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Canton, Michigan
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 April 2014 via mobile

Stayed overnight on 4th floor. We were near elevator & didn't hear it. Had frig. & microwave. Really clean room! Really appreciate it! Soccer teams on 3rd floor but they didn't overwhelm the breakfast area. Breakfast staff were friendly & quick to refill/keep stocked hot foods.

Stayed April 2014
Helpful?
Thank DJCCSADIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medina, Ohio
Level Contributor
107 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 26 April 2014

I was not happy off the bat at I booked on Hotwire. Thinking I would get a Hampton Inn, or Hilton Garden Inn for three stars, I was not happy to learn it was a Best Western. To make it worse? When I got there, there were two people in front of me that got a room right from the hotels website less expensive than I had paid. Not their fault; that's on Hotwire. I don't forget it.

The outside of the hotel shows some age, but it's not terrible - same for the common areas inside. The rooms; however, are very nice and updated. Spacious, too.

Overall, I was just ticked that Hotwire stewed me. That's not the hotels fault. If you can get past an average looking exterior and interior common areas, the hotel is nice for a one night stay.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shumax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vancouver
1 review
Reviewed 23 April 2014

The customer service agents made sure I had every request met and were very friendly. The hotel had every amenity you could want. The breakfast lacked milk as far as I could tell, but that is as far as I can come up with a complaint! Close to restaurants, gas stations, liquor store, hwy, shopping, downtown, university, and the zoo. Very nice decor and plenty of free parking.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank dsetfree7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville, North Carolina
1 review
Reviewed 22 April 2014

Booked this hotel using a 3rd party hotel website. Plans were to stay there 5 nights but personal circumstances arose and only stayed 4 nights. To put it simply, Hotel Staff was awesome!! They went over and above to make a guest completely satisfied. They spent at least an hour on the phone with the 3rd party hotel website and worked it out to refund my "nonrefundable" purchase. They were by no means obligated to go the extra mile for me. On top of that, the room was exceptionally clean and very spacious. Couldn't have asked for a better stay at a great hotel!!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, United States
1 review
Reviewed 21 April 2014

We did not have a chance to enjoy all of the amenities at the hotel, but the room was beautiful and clean, and the beds were very comfortable. I will definitely stay again and recommend to other family members and friends. We were in and out most of the time, so my rating is based on what I experienced during the time we were there; the cleanliness of the room and hotel and the friendliness of the staff at the desk.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Reid W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mattoon, il, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2014

Spacious room that was very clean and had many modern touches. Wi fi worked fine. Breakfast was adequate. Front desk help were very helpful and courteous. Many good dining options nearby. Pool area was satisfactory too.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Knoxville Suites

Property: Best Western Knoxville Suites
Address: 5317 Pratt Rd., I-75, Merchant Drive Exit 108, Knoxville, TN 37912-2706 (Formerly BEST WESTERN Knoxville Suites)
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Knoxville
#17 Romantic Hotel in Knoxville
#18 Family Hotel in Knoxville
#24 Business Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Knoxville Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Knoxville Hotel Knoxville
Knoxville Best Western

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