Planned our stay via one of the discount travel websites and got a great price. I had read the hotel needed updating but also read the owner planned updates in June. Well...they did update and did a very good and through job of it. While the outside of the hotel is a bit dated, the inside has had a complete facelift. New lobby, carpet throughout, new furniture and mattress, new flatscreen TV, and new plumbing fixtures. This is a suite hotel so spacious rooms abound. The breakfast room is a bit small, but early birds will reap the reward of a seat if the hotel is busy. They offer a hot breakfast of the usual fare...nourshing, simple, and nothing too fancy. When we checked in, our key wouldn't work...then a voice inside asked to leave. When we reported back to the front desk, they were embarrassed and very appolgetic. The manager appeared from behind and also appologized. They quickly gave us another room on the same floor. It was obvious they just had their rooms mixed up...no biggie but they reacted well to the error. Nice pool and hot tub. They have a fitness room but we did not visit it. For the money, this place is a gem since it's been updated. Def one of the cleanest and better Best Western's in the area.
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- Also Known As:
- Best Western Knoxville Hotel Knoxville
- Knoxville Best Western