I stay at this hotel on a regular basis and never had an issue until yesterday. The hotel decided to change their policy on early check in time. I was charged the daily rate and 1/2 day additional. I just literally needed to drop off my bags before attending a meeting. I've stayed at this particular hotel for over 3 years and this is the first i heard about it. The staff member who checked me in couldn't give me a reason to why the policy had just changed just that it did. It disappoints me to have to stay at another place but that's exactly what I plan to do.
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- Also Known As:
- Quality Inn Merchants Drive Hotel Knoxville
- Quality Inn Knoxville
- Hampton Inn Knoxville
- Knoxville Hampton Inn
- Merchants Drive Quality Inn