I stayed here this week. I will be checking out in the morning Wednesday, 05/02. First of all my room was very clean, that is a plus for 4 stars, now it go down hill. I am a business traveler and stay in a hotel every week for at least three nights. 95% of my stays are at a Hampton Inn. Here lately there internet service is terrible. Especially at this Hampton. They win first place for the most terrible internet service ever. Here is the funny thing about it. I complain on Monday night to the lady working the evening shift, the one sneezing all over the cookies has she is putting them out. As I am checking in some one is at the front desk all ready complaining, that is when I should have left. I also complain after I got check in. I was told she would reboot it, that is a laughing joke. It is very important to be able to work in your room on the internet, VERY IMPORTANT>
I asked this morning 05/01 if they are going to work on this. Still nothing resolved. Here it is tuesday night and I am working in the business office because I can not get internet service in my room. That sucks. I call down about 7 and was told by the same Lady that work Monday night, I will reboot it. Hey maybe try getting it fixed. Second complaint is the thread mills. They are outdated and time for new ones. They do not last forever. Will I ever stay here again NO>
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- Also Known As:
- Hampton Inn Knoxville-East Hotel Knoxville
- Knoxville Hampton Inn