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“Request a non-smoking floor”

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Hampton Inn Knoxville-East
Ranked #16 of 87 Hotels in Knoxville
Certificate of Excellence
San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Request a non-smoking floor”
Reviewed 23 December 2013

Overall the hotel was your "typical" Hampton Inn. Decent amenities, good price, comfortable and clean rooms, etc. If you are a non-smoker ensure you request a room that is on the non-smoking floor(s). I would return BUT would request a non-smoking floor.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Thomas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, 30 December 2013
We are happy to read you think we have a good price and are comfortable and clean. Thank you for your nice review and for your business. We hope we will be able to host you again in the near future.
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437 reviews from our community

Traveller rating
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    128
    32
    13
    8
See reviews for
158
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Bradenton Florida
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 December 2013

Stayed December 15-16 2013 easy check in. Warm and friendly staff. Over the top service for a Hampton. Checked in at about 6:00 pm took less than a minute. Details for wireless hookup laid out in detail. So easy to check in and out! Front desk staff and housekeepers super nice!
Would highly recommend! Lots of television and movies available. Aubrey's restaurant and bar next door... great sports with many extra large screens and high def! The food and drinks are very good. Prices very fair.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daflenniken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, 23 December 2013
 We are pleased to hear you enjoyed the great service during your stay with us here at the Hampton Inn Knoxville-East thank you for taking the time to compliment our staff . Please return often!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericksburg, Virginia
Level Contributor
147 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 December 2013

The hotel is on the East side well outside Knoxville, good location especially with an Outback just down the street (walking distance). Check in was perfect, the person on duty was friendly and helpful. The 5th floor smelled of smoke, turns out there are smoking rooms on the 5th floor, if you are a reformed or non-smoker, stay off the 5th floor. Our room was clean and comfortable, but the bathroom smelled of urine or body odor, it was weird and not pleasant. The toilet seat was loose and slipped off the side, you all know how scary that is :) They had touched up the paint on the wall with a different color paint. All in all the room was fine, we were not dissatisfied, but it was clearly not up to Hilton standards. Breakfast was above average for Hampton, the server was very friendly. Easy on and off, worth stopping, just beware the smoke.

Room Tip: Reformed or non-smokers beware the smoking rooms on the 5th floor, the entire hallway smells like ol...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sltex38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, 10 December 2013
Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments to identify areas where we can improve our hospitality so that others do not share your experience.
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Miami, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 December 2013

This Hampton Inn is new, clean and has the southern hospitality one would expect. All this for a much lower rate than anything similar that's closer to Pigeon Forge. A little longer drive but worth the savings.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Raymond Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, 6 December 2013
We are glad to read how much you like our southern hospitality and value here at the Hampton Inn Knoxville-East. Thank you for such a nice review and for you business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 November 2013 via mobile

We checked in, met family for dinner, and came back to our room late. The room and linens were all clean and fresh. The bed was super comfy. Service was excellent to include very cordial service at breakfast.

This location was great for our trip out to NC. Would definitely recommend.

Stayed November 2013, travelled as a couple
Helpful?
Thank TexasMorgans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, 26 November 2013
We are glad to read you had a great stay here at the Hampton Inn Knoxville-East. Thank you for such a nice review and for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 November 2013

This is a good hotel with a convenient location. It is close to the Interstate. There is a restaurant next to the hotel that served the purpose. The room was clean and nice with a comfortable bed
The rate was reasonable. The staff was nice and friendly. I would return here again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, 22 November 2013
 We always enjoy hearing from our guests! Thank you for posting such a pleasant review of our hotel the Hampton Inn Knoxville-East. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa , Fl, United States
1 review
Reviewed 18 November 2013

The hotel was good, breakfast was acceptable. Location was good with a lot of good restaurants, nearby. The stay was fine, except they did not fix the missing channels on my TV. I missed the Bucs first win of the 2013 season.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kurt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, 19 November 2013
We are so sorry you missed the Bucs win because we were not able to get the missing channels!! We do want to thank you for your good words concerning our hotel and for your business. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Knoxville-East

Property: Hampton Inn Knoxville-East
Address: 7445 Sawyer Ln, Knoxville, TN 37924-4334
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Knoxville
#7 Romantic Hotel in Knoxville
#16 Business Hotel in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Knoxville-East 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Knoxville-East Hotel Knoxville
Knoxville Hampton Inn

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