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“Don't stay here! Racist front desk lady!” 1 of 5 bubbles
Review of Budget Inn

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Budget Inn
Ranked #74 of 87 Hotels in Knoxville
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Don't stay here! Racist front desk lady!”
1 of 5 bubbles Reviewed 5 August 2014 via mobile

We are asian , aged 20, with valid Pennsylvania driving license and Discover credit card. We came here late at night (about 11:50pm) and looking for a place to stay. We did called before and asked if there any vacancy and the minimum aged to book. Everything was okay on the phone. When we came here, the lady say no, she insist we need to be atleast 21 to stay there. extremely not happy.

Stayed August 2014
Helpful?
3 Thank Nur H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 reviews from our community

Traveller rating
    3
    7
    2
    3
    17
See reviews for
6
4
3
4
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Brooklyn, Indiana
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

I stayed at this hotel during a recent trip to Tennessee. I had read some of the previous reviews (as I usually do) but I found not to have a problem with the hotel. The room was comfortable, the bed a little bit hard but not too hard, and the shower, fridge, and all amenities worked fine. The front desk staff (especially Jared) are very friendly and if you have a reasonable request, it will be granted with a smile. You will not hear the large amount of traffic (especially truckers) using Lovell Rd. in the rooms. I also felt safe walking around the property during all times of the day and night.

Only one interesting incident happened during my stay: on one day, a guest did have a medical emergency, and the paramedics were called, but there was no fuss made at the hotel, and the front desk staff acted in a professional manner.

Yes, it is a budget motel, but the front desk staff is worthy of a five-star award for friendliness.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EsdaPup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sevierville, Tennessee
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 25 May 2014 via mobile

Rooms are older but clean. We could nit pick about things but that's possible everywhere. Is pet friendly but not pet nasty. Very pleased and would stay again. We only used the room none of the other eminities such as the pool or room service.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Msbrenielou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roan Mountain, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 14 May 2014

My husband and I stay here for 1 night. It was nothing fancy a bed to sleep in a hot shower and they accept pets! The only part I would complain about is the guest next door to us he was on his cell phone outside of our room for a couple hours being loud finally at 1 am my husband ask the guy to move his conversation somewhere else I didn't hear anything else from the man.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank nascarbaby69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 1 October 2013 via mobile

We stayed because of the price and location ...clean but in disrepair ..needs updating badly !!! Being next door to the pilot was very convenient ..A/C didn't keep the room cool ,there was an overall damp feeling ..

Stayed September 2013, travelled with friends
Helpful?
3 Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motel6, Public Relations Manager at Budget Inn, responded to this review, 6 November 2013
Lisa W,
Thank you for sharing your review. We apologize for the unpleasant stay you had as a result of the maintenance issues you experienced. These conditions are not consistent with Motel 6 standards for quality, and we encourage you to contact our Guest Relations Department so they can have a record of your experience to help us provide our guests with better service in the future: 1-800-577-3435.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Douglasville, Georgia
Level Contributor
71 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 12 August 2013

We made it a point to choose this same motel on our way to our new home in Atlanta. There was room in the parking lot of the Cracker Barrel next door for the huge Penske with the car being towed behind it, and the room was again clean, comfortable and more than affordable: and our furry 'babies' stayed free. We have now stayed at least three times in this establishment, and I highly recommend it for those travel with their furry children. We didn't get there until after 2 a.m., and yes...they left the light on for us :-)

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mabestrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Decorah, Iowa
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 17 March 2013 via mobile

If you need a place just off the road and just for sleeping this is a good place. Well located for restaurants and food shopping. Hoywl is dine, just needing lots of updating. Carpets are worn, grouting needed in shower, flat screen TV needed, bed needed adjusting.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jeff6666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Budget Inn

Property: Budget Inn
Address: 326 Lovell Rd, Knoxville, TN 37934-1907 (Formerly Motel 6)
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 87 Hotels in Knoxville
Price Range (Based on Average Rates): £
Number of rooms: 120
Also Known As:
Days Inn Knoxville

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