This "hotel" was the first stop on our big road trip this summer, and I'll admit, I was suckered in by a really cheap rate from Priceline. There's five of us (my wife and I, plus our three boys - 9, 7, and 5) and generally we can get away with an average room as long as it has two beds. When we checked in here we were told our room had one bed - a queen. I asked if there was a pullout couch or anything like that and she said no, but that I was IN LUCK because they did have a room available with two beds that they normally don't have. Sweet - I'll take it.
First lesson learned for future travelers - NO ROOM HERE CAN ACCOMMODATE MORE THAN TWO PEOPLE. I'd later check the website and try to see if I could book a room with more than two people in it, and I couldn't, no matter the date. There is another Extended Stay America in Knoxville (West Hills) that can, which I really wish we could have stayed at. But silly me - I assumed all hotels nowadays have rooms that can accommodate four people. I was wrong. So if there's more than two in your party, turn back NOW.
Anyway, we open the door and walk in and the first thing we noticed was a smell. That smell was urine. Not strong enough in the "check for puddles" way, but strong enough in the "someone peed here, cleaned it up with a towel, and we're looking into getting a shampooer sometime next week" way. This is a pet-friendly hotel, and I'm going to assume (hope) that the last person who stayed here had an excitable puppy that couldn't hold its bladder, and that person cleaned up after the puppy themselves.
Why themselves? Because the bathroom was dirty. Not "dirty" in the "at least you could have flushed!" way, but more "dirty" in the "maid looked in the bathroom, saw there wasn't blood on the floor, confirmed there was toilet paper, then went to have a cigarette" way. There was visible dirt on the tile and in the tub which was easily removed with a wet tissue, which is kind of the issue. If it was that easy to clean the tub/tile with a tissue, why wasn't it?
To the beds - two "twin" beds which were adorable in that they seemed so small I could have put them in my pocket. I'm 6'2", and I was bigger than the bed. This leads me to lesson two for future travelers: IF YOU ARE OVER SIX FOOT TALL AND TRAVELING WITH A COMPANION WHOM YOU DO NOT WANT TO SLEEP WITH, LOOK ELSEWHERE. They have queen and king rooms which I'm sure would have been good for a tall guy, but those rooms only had one bed, and no rooms there had a fold-out sofa or anything like that. We were left with people sleeping on the floor. Was that our fault? Sure - that's the risk we take using Priceline - but I'm still shocked that there are major chains that have an entire property without one room that can accommodate more than two people.
So I mentioned dirty, and I mentioned tiny - that leads me to the next morning. Putting our stuff together and getting ready to go back on the road, we noticed that we were sharing the room with several ants - some on the floor, and a few we noticed crawling up the bedsheets. Taking that as our sign to go, the family packed into the car and I went to check out and grab us our "grab and go" breakfast. I told the clerk about the ant issue in the room and he cheerfully told me that they would "call Orkin" and thanked me for informing him of the issue, but that was it. I shrugged and turned to find the "grab and go" breakfast table consisted of a table about the size of a dresser crammed with coffee, granola bars, oatmeal, and oatmeal bars. I grabbed a fistfull of granola bars and got in my car, hoping to never be stuck in an Extended Stay America again.
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- Also Known As:
- Extended Stay America Knoxville
- Extended Stay Knoxville
- Knoxville Extended Stay