We got sent over to the Econo Lodge from the Quality Inn across the road because the Quality was "booked solid" despite a completely empty parking lot.
On the outside, Econo Lodge is very pretty. Our room was adequate with two very hard king sized beds. There were huge water stains in the carpet eminating from the bathroom, the toilet had water around it, water stains on the ceiling, mildew and rust on the ceiling in the bathroom. Yet the bathtub was a killer deep new tub, very alluring. The shower head was for crap. The ice machine was out when we arrived, the fridge in our room did not work the first night. The breakfast bar had run out of food because the truck that made their deliveries was a no show that day. Our door was very particular about accepting our key cards (meaning it usually didn't).
The staff gets top stars, though. Just about everyone working there looked like they were under 30, were all extremely helpful and friendly, as well as apologetic for all the problems. One of the times our door wouldn't work, one of the staff was walking up towards us and helped us in our room. It was amazingly quiet, considering how busy the exit off I-40 was. Every business can have a bad day.
They offer a nightly dinner, something I've never heard of before. Everyone has a breakfast bar these days, but dinner? Okay, so chili or hot dogs isn't haute cuisine, but hey, it was fun and a nice touch.
- Official Description (provided by the hotel):
- The Award Winning Econo Lodge Inn & Suites East is ideally located with easy access to Interstate 40, approximately 10 miles east of downtown Knoxville. Features and amenities include: •Free Southern-style supper served Monday-Saturday 5PM-7PM •Free HSIA •Free deluxe breakfast buffet with fresh, hot waffles, biscuits & gravy •Pet friendly with small fee. •All spacious guest rooms feature refrigerators, microwaves, irons, ironing boards, coffee makers, hair dryers and cable television with HBO. In addition to standard amenities, the hotel also offers rooms with whirlpool bathtubs. Non-smoking and connecting rooms available. ... more less
- Reservation Options:
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- Also Known As:
- Econo Lodge Knoxville
- Knoxville Econo Lodge
- Econo Lodge East