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“Room Smelled Like Mold”

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Candlewood Suites Knoxville
Ranked #31 of 87 Hotels in Knoxville
Certificate of Excellence
Kansas City
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Room Smelled Like Mold”
1 of 5 bubbles Reviewed 19 August 2008

My first room smelled like mold. The room was very humid and the carpet was damp to the touch. I did move to a different room which was better but still smelled. A business associate had a problem with bed bugs in her room.

  • Liked — nothing
  • Disliked — smelled like mold
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
2 Thank guestKansasCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 reviews from our community

Traveller rating
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    20
    3
    4
See reviews for
32
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
4 of 5 bubbles Reviewed 5 July 2005

I moved here last July, found housing on the rental side to be sparse, with a large Black Lab. Basically most said "No you can't rent here."

My company had me set up for two weeks in the Candlewood, and I've been there ever since. The location is easy on/off all major expressways. The staff is the main reason I'm still there in my 7th month. I'm paying for it now, but well worth it.

Bart and his group take care of a customer like we're family. Wednesday cook outs and friendly folks whether they are changing linen & emptying trash, or meeting you at the front desk with mail & drycleaning. Pets are welcome here, and they do a good job of keeping it upscale & quiet.

You can always sneak in a load of laundry when needed (no fee), or visit the Candlewood Cupboard downstairs for a fresh fruit snack, some ice cream or a Stauffers dinner when it's a work evening. High speed internet & the health club are the deal clinchers for me. I'll probaly still be here next year at this time. Well worth the stop / or stay.

Stayed December 2004
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Knoxville

Property: Candlewood Suites Knoxville
Address: 10206 Parkside Drive, Knoxville, TN 37922-1999
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#20 Business Hotel in Knoxville
#21 Family Hotel in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites Knoxville 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Candlewood Suites is located in West Knoxville, just minutes away from downtown, McGhee-Tyson Airport, Oak Ridge, ORNL, DOE and the University of Tennessee. We are conveniently located near area attractions such as the Great Smoky Mountains-Gatlinburg and Pigeon Forge, Turkey Creek and Women's Basketball Hall of Fame. We are an all-suite property, the perfect place for your next stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full-size refrigerator. Work efficiently at your oversized executive desk with free high-speed Internet access and two separate phone lines; check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD player and free video library. Work off some stress in our fitness center or visit the Candlewood Cupboard for meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Knoxville is a Pet Friendly hotel. Non-refundable pet fees are based on length of stay: $75 for 1-6 nights and $150 for 7+ nights. One pet allowed per suite, must weigh less than 80 lbs. Pet agreement must be signed at check in. Housekeeping is available once a week. Dining destinations are nearby, includng Chili's, Wasabi, Applebee's, Outback and Chop House. ... more   less 
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Also Known As:
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Knoxville
Knoxville Candlewood Suites

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