We have stayed here 3 times now. We travel with a pet and are smokers so we need a place to stay that has a reasonable proximity to the interstate, and will accommodate travelers with our specific needs. While this always seemed to be an expensive property for the quality of the facilities (it cost us less at the Crown Plaza which was very nice after the amount of the pet deposit is included, but they quit allowing smokers), the last time we stayed the shower did not work in our room (no water pressure at all,...just dribbled). Despite us asking to talk with the manager and since he was out, assured he would call us that day, there was no subsequent call, no request for how we enjoyed our stay, no apology for the inconvenience, and no recompense for the lack of the very facility we paid for (sleep and a shower is the only reason we don;t just drive straight through), from our perspective, there is no way we'll ever stay there again. Very disappointing. We will not be back.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express-Knoxville East, Strawberry Plains.The perfect blend of friendly meets functional and corporate meets comfort at this Knoxville hotel.Whether you need to be near the University of TN for every Volunteer Football game; in the Great Smoky Mountains for hiking, biking and a trip to Dollywood; or near the Forks of the River Industrial Park for a busy work week; the Holiday Inn Express-Knoxville East will keep you close and convenient without being in the crowded city. Our location off I-40, Exit 398, will also give you easy access to all the attractions in Gatlinburg, the car shows in Pigeon Forge, and give you a direct route to all the Nascar races in Bristol that you can handle.We know you will 'Stay Smart' while using our 24 hour fitness center and the heated, indoor pool. You may also choose to relax with a cinnamon roll, omlet, & bacon in our comfy hospitality room for our 'Stay Smart Express Breakfast', or catch up on some work in our 24 hour business center with our FREE wired & wireless HSIA. The Holiday Inn Express-Knoxville East also offers fine dining nearby at the Outback Steakhouse, Puleo's Grille & Ruby Tuesday's. Remember, your pet is also welcome at our Knoxville hotel.This Knoxville hotel has the best to offer for location, comfort, and convenience for your business, family, & fun all year long. ... more less
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- Also Known As:
- Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville
- Knoxville Holiday Inn Express