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“our favorite family Christmas morning”

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Hampton Inn and Suites Knoxville North
Ranked #2 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed 25 December 2013

My family and i wanted to start a new and relaxing tradition for Christmas morning. After staying at this location several times over the past years, there was no question where we would stay. Melanie Loveday and her devoted staff are simply amazing. They go above and beyond personal service to assure your stay is a custom fit to any situation. My wife and I have a 7mo daughter and 9 yr old son, we were treated as if we had arrived and departed our own families home... without any drama. Thanks again Melanie, We will be back. Merry Christmas. P.S. Mr Bear in a Chair is a must see for the kids and kid at heart.

  • Stayed: December 2013, travelled with family
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Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 30 December 2013

Dear Robert K,

Thank you for posting such a nice review. I'll be sure to pass your regards on to Melanie. I'm glad we had the opportunity to make your Christmas such a memorable experience and I look forward to seeing you the next time you are in Knoxville.

Scott Shelton
Front Desk Manager

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878 - 884 of 1,287 reviews

Reviewed 23 December 2013

Service and staff were above standard and very helpful. Since I was new to the area they gave me directions to stores etc. Additionally the front desk had drinks etc. for sale which prevented having to leave the premise.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hampton
Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 24 December 2013

Dear Rick B,

Thank you for your kind review. I realize that travelling for a funeral can be very upsetting and I am glad that our staff was able to make this troubled time a little easier for you and your family. We hope to see you again soon under better circumstances.

With condolences,

Scott Shelton
Front Desk Manager

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Reviewed 23 December 2013

Been here numerous times in the past and continue to come back because of friendly staff, comfortable rooms, quiet location, restaurant opportunities and fair price. Conditions in the room were as expected -- clean comfortable beds, microwave, refrigerator and television with great assortment of channels from which to select. While room was clean, it is obvious some travelers have not taken good care of the furnishings as some wear and tear was noticed. Within a few years some furniture upgrades will be necessary. One item we had never noticed before was the handicap lift in the pool. What a great item for travelers who have such a need. So if you're traveling through Knoxville we continue to recommend this location. Always a nice place for so many reasons!

  • Stayed: December 2013, travelled as a couple
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Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 24 December 2013

Dear Emily H,

Thank you for your many kinds reviews. It's not often we get to see how our customer service affects a guest time after time. I'm very happy that you find that we are offering a consistent level of service and I look forward to seeing you during your next stay with us.

Scott Shelton
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2013 via mobile

This was such a nice place to stay. Everything was really clean. Hotel staff, especially Lindsey, made our stay very comfortable. The breakfast was good. If this hotel says something about Hampton Inn, I will definitely return. Highly recommended! Family of 5 in King suite comfortably. Roll away was perfect. It was requested at check in and it was immediately sent to our room.

Stayed: December 2013, travelled with family
Thank Sour71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 23 December 2013

Dear Sour71,

Thank you for your kind review. I’m glad that the rollaway bed helped accommodate your family of 5 more comfortably. Thank you also for your kind words about Lindsey. I will be sure to pass along the compliment.

Scott Shelton
Front Desk Manager

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Reviewed 19 December 2013

There's a train nearby and that spoiled the night. In addition there was a noisy guest above the room but that can happen anywhere. I wish I had known about the train. The room was quite nice and all other standards were met.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hampton
2  Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 20 December 2013

Dear Martin H,

Thank you for taking the time to complete a review of our property. I'm sorry that the nearby train disturbed your rest. If you stay with us in the future, we will be sure to put you in a room on the side of the building away from the train tracks. I also apologize that you were disturbed from a guest above you. My staff is trained in dealing with such situations. If you ever have an issue with another guest, please contact any member of the front desk staff.

Thank you,

Scott Shelton
Front Desk Manager

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Reviewed 18 December 2013

We spent 2 nights at this property. The hotel is very clean and well-maintained. Easy on/off freeway access. There is a large nice grocery store across the street, several restaurants, gas stations and Starbucks close by. It took maybe 10 - 15 minutes to get to downtown Knoxville so the location is good. A big shout-out to Jennavieve at the front desk who was very friendly and could not have been more helpful. Also, Lindsay, both were genuinely personable and we enjoyed chatting with them. I would not hesitate to stay here again.

  • Stayed: December 2013, travelled as a couple
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Thank Annie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 20 December 2013

Dear Annie D,

Thank you for your kind review. I'm glad you enjoyed your stay with us. Thank you also for your nice words about Jennavieve and Lindsay. I'll be sure to pass your compliments along to them.

Scott Shelton
Front Desk Manager

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Reviewed 18 December 2013

We found this experience a good one with hotel stays - clean and friendly staff. work area all equipment work as it should. Very quiet room. Breakfast very good. Very close to I 40 coming south on 75.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hampton
Thank Ronald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 19 December 2013

Dear Ronald W,

Thank you for your kind review. I'm glad that you had a pleasant stay and I will pass along your compliments to our housekeeping and breakfast staff.

Scott Shelton
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Knoxville North

Address: 5411 Pratt Rd, Knoxville, TN 37912-2708
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Knoxville
#1 Romantic Hotel in Knoxville
#1 Business Hotel in Knoxville
#7 Best Value Hotel in Knoxville
Price Range: £72 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Knoxville North 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites-Knoxville/North I-75 hotel, located just five minutes from the University of Tennessee and the Knoxville Convention Center. Plus, we're just a short drive from exciting area attractions, including Dollywood and Great Smoky Mountain National Park. Peruse the incredible collection at the Knoxville Museum of Art, or enjoy a dinner cruise on the Star of Knoxville Riverboat. Shop at the Knoxville Center Mall, or visit the magnificent Sunsphere at World's Fair Park, the site of the 1982 World's Fair. Enjoy your stay at this modern Knoxville, TN hotel and make the most of our premier amenities. Start each day with Hampton's free hot breakfast or grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday through Friday, for a quick, healthy meal to go. Stay on top of work in the hotel's business center, fully equipped with fax, photocopying and printing access. Relax in the heated indoor swimming pool, or work out with a range of cardio machines and free weights in the fitness center. Host a meeting in 450 sq. ft. of flexible meeting space. ... more   less 
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Also Known As:
Hampton Inn Knoxville North Hotel Knoxville

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