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Hampton Inn and Suites Knoxville North
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Reviews (1,363)
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1,076
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4
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All reviewspratt roadgreat hotelroom was cleanthe breakfast areaking suitecomplimentary breakfastwaffleswould definitely stay here againfront desk stafflong drivestaff was very friendly and helpfuleasy accessconvenient locationindoor poolbrendainnsinterstate
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Reviewed 22 June 2014 via mobile

We called about 6 hours ahead to book two rooms for our family. I called the hotel directly instead of the reservation line. We had two king suites for $129 a piece. Our family of 5 adults had plenty of room and the beds were comfortable.

The staff was great. I asked for non feather pillows and they were already on the beds when we walked in. Every employee we interacted with was very friendly and accommodating. They gave us chilled water bottles and there were cookies in the lobby when we arrived.

The breakfast selection was good and we had plenty to choose from.
We will stay here again in the future.

Stayed: June 2014
1  Thank Booksandrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 30 June 2014

Dear Booksandrain,

I'm glad that you enjoyed your stay with us. We make every attempt to provide for special requests in reservations prior to your arrival and I'm glad to see that it isn't going unnoticed. We hope to see you again in the future.

Thank you,

Scott Shelton
Front Desk Manager

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Reviewed 21 June 2014

We recently stayed at this property "to" and "from" our vacation spot in Myrtle Beach. We had a very pleasant stay each time. The property appears to be located in an older residential/business area but is conveniently located just off the highway. Check-In/Check Out was seamless. The rooms and common areas were clean and orderly. The breakfast options were vast and offered some hot selections. We especially enjoyed visiting with the breakfast bar worker Brenda. We had a very positive experience at this location...keep up the good work!

  • Stayed: June 2014, travelled with family
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1  Thank Jeramie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 30 June 2014

Dear Jeramie,

'm glad that you enjoyed our new and improved breakfast, which we have just rolled out in the past few months. I'll pass along your compliments to Brenda.

Thank you,

Scott Shelton
Front Desk Manager

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Reviewed 18 June 2014

Rooms are clean and the usual comfortable Hampton standards. There are restaurants within walking distance. Downtown Knoxville is less than 10 minutes away. The one thing that really made an impression on me was the great service from the front desk to the breakfast staff- very accommodating. Location is easy access to highway and other parts of town.

  • Stayed: May 2014, travelled with family
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1  Thank bevinfocus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 30 June 2014

Dear bevinfocus,

Thank you for your kind words about our staff. We pride ourselves on our excellent customer service. I'm happy that our location is so convenient to your needs. We look forward to seeing you again.

Scott Shelton
Front Desk Manager

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Reviewed 17 June 2014

We were making a loop of the State of Tennessee with two other couples on our motorcycles and the Hampton Inn Knoxville North was our starting and ending location. We arrived on Sunday afternoon after a long drive and were promptly checked into very nice clean rooms with comfortable beds. Front desk staff were very helpful in finding us a place to park our trailer while we were touring the state. There are several restaurants nearby and some within walking distance which is a plus for us. Breakfast in the morning was very good. After seven days on the road it was nice to know that our last night accommodations were going to be very comfortable so as to get a good nights before our ride home the next day. Would stay here again. The Hampton Inn never disappoints us.

  • Stayed: June 2014, travelled with friends
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1  Thank sfore93392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 18 June 2014

Dear sfore93392,

Thank you for your kind review. I'm glad that we were able to help start and end your trip through Tennessee right. We look forward to seeing you again if you are ever in the Knoxville area.

Scott Shelton
Front Desk Manager

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Reviewed 16 June 2014

When I arrived at the hotel without a reservation, the hotel was sold out. Jessica at the front desk called ahead to another Hampton Inn property to check availability for me. When she found a room, she made a reservation for me so I would have a room when I arrived.
THANK YOU, JESSICA!!

  • Stayed: June 2014, travelled solo
    • Service
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded 18 June 2014

Dear James J,

I'm sorry that we were unable to accommodate you during your trip through Knoxville, but I'm glad that Jessica was able to assist you in locating other accommodations. We hope that you will consider staying with us the next time you are travelling to Knoxville.

Thank you,

Scott Shelton
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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