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“This was the best hotel experience I have had in years!”

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Hampton Inn and Suites Knoxville North
Ranked #2 of 87 Hotels in Knoxville
Certificate of Excellence
Orlando
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“This was the best hotel experience I have had in years!”
Reviewed 29 June 2010

Our trip was a combination business and pleasure. Business for me; pleasure for my family. The hotel staff was the BEST! They made excellent restaurant recommendations. Not your usual chain restaurants but local quality locations. They suggested local attractions to keep the family busy, looked up a local car rental location. We stayed at a pricey hotel on our way home and we missed the special treatment. OUTSTANDING! THANK YOU FOR A GREAT EXPERIENCE! :)

  • Stayed June 2010, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunnyskies1017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,180 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Russellville, KY
Level Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 June 2010

We arrived after a hot day at the baseball park. The staff were super friendly - the staff were always cleaning. We stayed in a double bed room with a nice roomy bathroom with black marble type counters. It is always important to me to have clean bathrooms and it was just that CLEAN!
The rooms were dressed with white bedding that was comfortable.
The breakfast was a nice cold and hot combo with several selections to drink 24 hours.
We would for sure stay at this place again.
Angela
www.angelabrook.com

  • Stayed June 2010, travelled with family
    • Value
    • Location
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Helpful?
Thank AngelaMBrooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron Bay, Australia
Level Contributor
160 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 17 June 2010

We stayed here twice on our recent trip to the US. The Hampton Inn seem to have a good formula. Most of the Inns look the same so it seems you are staying in a familiar hotel no matter where you stay.
Everything worked, everything was clean , service was excellent, breakfast was good, free internet, laundry facilities, great bed with lots of pillows to choose from.

  • Stayed May 2010, travelled as a couple
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Helpful?
2 Thank RobertKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
2 reviews
Reviewed 11 June 2010

Nice hotel. Clean & convenient. Breakfast was good as well.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank eatdrinkanddecorate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2010

Stayed at this hotel enroute to Myrtle Beach, SC. Overall, the hotel looked clean, new and safe. However, we discovered nail clippings in a pile on the floor in seating area. Additionally, we found hair in the bathroom on the floor, on clean towels, on ice bucket tray, on cups and on the door. Clearly, the room hadn't been cleaned properly. Needless to say, these things can instantly change your opinion about a Hotel chain which previously had a flawless reputation in our minds.

  • Stayed June 2010, travelled on business
    • Value
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Helpful?
1 Thank kaljlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 June 2010

I checked in at midnight and found the staff, room, nights sleep, amenities couldn't be better. This kind of service flows down from the top, and it shows. Thanks to everyone involved! I would return here againand again...Gerald

  • Stayed June 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank omycapt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2010

Stopped enroute from Lexington, KY to Greenville, SC. Arrived 2 a.m. Needed to leave early next a.m., so great (if short) sleep was a high priority. Great bed and linens. Air conditioning was on; room was cool. I was asleep in just a few minutes, but awoke at 3 a.m. to the sound of a persistent tapping. The air was off, so I assumed it might be condensation drip, but it was louder than that -- and continued without slowing or ending. I was too tired to trouble-shoot, so just spent the night awaking periodically to the tapping. When I was a bit more awake in the a.m., the sounds turned out to be a recurrent "tap" from somewhere in the room's refrigerator.

On checkout, mentioned to the front desk that I had never exercised the 100% Satisfaction Guaranteed privilege, but that this time I'd appreciate it if they would honor that request. The request was granted instantly, courteously, and with genuine regret the noise had intruded into my (very short) night's sleep.

In her book, The Support Economy: Why Corporations Are Failing Individuals and the Next Episode of Capitalism, author Shoshana Zuboff identifies what she calls "the transaction crisis" -- that sinking feeling with which you approach the desk, when things weren't right. I had that feeling, but the Hampton Inn & Suites North's gracious response (Brandon was at the front desk) turned my disappointment into a COMPLETELY positive experience.

Worth mentioning, even thought this highly positive review is primarily about great guest service, is that the hotel looks great. If it's not new, it was recently renovated. My room was exactly what I need on a business trip: good desk & chair, great bed, decent shower. The location just of I-75 is convenient. "On the Run Breakfast Bags" were also available at the front desk.

Can't imagine stopping anywhere else, if in the area, after this experience. Big kudos to Brandon, and to the hotel's management for turning a disappointment into a great guest experience.

  • Stayed May 2010, travelled on business
    • Value
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Helpful?
Thank RichardPeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Knoxville North

Property: Hampton Inn and Suites Knoxville North
Address: 5411 Pratt Rd, Knoxville, TN 37912-2708
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Knoxville
#1 Business Hotel in Knoxville
#1 Romantic Hotel in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn and Suites Knoxville North 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites-Knoxville/North I-75 hotel, located just five minutes from the University of Tennessee and the Knoxville Convention Center. Plus, we're just a short drive from exciting area attractions, including Dollywood and Great Smoky Mountain National Park. Peruse the incredible collection at the Knoxville Museum of Art, or enjoy a dinner cruise on the Star of Knoxville Riverboat. Shop at the Knoxville Center Mall, or visit the magnificent Sunsphere at World's Fair Park, the site of the 1982 World's Fair. Enjoy your stay at this modern Knoxville, TN hotel and make the most of our premier amenities. Start each day with Hampton's free hot breakfast or grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday through Friday, for a quick, healthy meal to go. Stay on top of work in the hotel's business center, fully equipped with fax, photocopying and printing access. Relax in the heated indoor swimming pool, or work out with a range of cardio machines and free weights in the fitness center. Host a meeting in 450 sq. ft. of flexible meeting space. ... more   less 
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Also Known As:
Hampton Inn Knoxville North Hotel Knoxville

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