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“This was a nice property and an excellent value”

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Country Inn & Suites By Carlson, Knoxville at Cedar Bluff
Ranked #9 of 87 Hotels in Knoxville
Certificate of Excellence
Roanoke, Virginia
Level Contributor
129 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“This was a nice property and an excellent value”
Reviewed 23 June 2013

We stayed at this property based on earlier positive reviews from Trip Advisor and were not disappointed. The rooms were spacious, clean and the staff was verily courteous and polite. The Internet connection worked great, and they had one of the best-managed complimentary breakfasts I have experienced. The staff was "all over it" -- making sure the breakfast items were hot, stocked and ready for the guests. We met another couple/family, who had adjoining rooms. Their accommodations were also fine, on par with ours. The only issues we had were the air conditioning, which was noisy. We used the pool and they had just treated it with chemicals and it was hard to breathe in the pool area. We opened doors and got the ventilation going and it quickly aired out. I mentioned this to the front desk and they were receptive and helpful.

The hotel is very close to West Town Mall, which has a great shopping selection.

Good value and recommended.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robert p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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600 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
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English first
Niles, Michigan
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 June 2013

Our stay at this hotel was great! The check in process was very smooth and quick. The front desk girl was very helpful and friendly. We were happy with our suite and the pull out couch was comfortable. It is a quick on and off for the interstate, which is always a plus. I would definitely stay at this establishment again.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank faith327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, Pennsylvania, Usa
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 June 2013

A few days ago, we were traveling from Pennsylvania to Mobile, Alabama, with a stop in Knoxville, TN. AT 4 pm, when we were only two hours from Knoxville, Crystal called from The Country Inn & Suites where we were supposed to stay on N, Campbell Station Rd. Even though I had previously confirmed our stay with the hotel, as well as the fact we were traveling with our 15 pound dog, she claimed pets were not allowed in any of their suites and no pet-friendly room were left. Thankfully, this hotel is only about five miles up the road, and Alex, helpfully procured us a room for the night. It was a KS studio suite rather than the one-bedroom suite we had previously booked at the other Country Inn & Suites, but Alex was a lifesaver under the circumstances.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Syndi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wentzville, Missouri
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 June 2013 via mobile

When we travel we almost always stay at CI&S, and this is one of the nicest we've stayed in! Room was clean and spacious. Bathroom was really nice and well lit and we had a handicap accessible room, so we had lots of extra space in the bathroom. Bonus!! Breakfast was good and had lots of options but it was a total zoo! Tons of people trying to work around each other to get to what they needed, but hey, breakfast was free! Definitely a good place to stay!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wally2plus4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
Reviewed 10 June 2013

Our group stayed at Country Inn and Suites Knoxville at Cedar Bluff for USRowing Youth Nationals in June of 2013. Hotel staff went out of their way to ensure that our stay was pleasant and trouble free. These people take Southern Hospitality very seriously! The location was very convenient to Oak Ridge. Overall, could not be happier.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darius B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 May 2013

We enjoyed our stay at this location. We visited the Knoxville Zoo for the day and arrived at the hotel around 4. Our room was a 2 queen bedroom suite with separate living area. Everything was clean and functional. My son enjoyed having his own TV. We made good use of the indoor pool/Jacuzzi and the gym. Breakfast was plentiful, waffles, bacon, eggs, muffins, etc. Although it may have been a hassle for them, they allowed us to check out one hour later than usual. I really appreciated it. I would stay here if in the area again.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kftt77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seymour, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2013

We were driving from South Carolina to Indiana and decided to stop halfway. I did a quick search online about 30 minutes before we got to Knoxville. Check-in was super quick and easy. We got a free upgrade in rooms as well. As if this wasn't enough to impress us, we loved the room. The bed was so soft and comfortable and the bedding felt really luxurious. I was also pleasantly surprised to learn from the in-room signage that all leftover soap is sanitized and given to those in need in other countries. I had no idea that was an option, but it felt good to know it wasn't being wasted. The next morning we thought breakfast was until 11 and we got there at about 10:45. Turned out it ended at 10:30 but they were nice enough to give us french toast and sausage anyway. The staff was very friendly, the rooms clean and spacious and the indoor pool is open until 11pm for all and until midnight for adults only-Another perk! This is now my new favorite hotel!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JessicaV519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Knoxville at Cedar Bluff

Property: Country Inn & Suites By Carlson, Knoxville at Cedar Bluff
Address: 9137 Cross Park Dr, Knoxville, TN 37923-4505
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Knoxville
#3 Business Hotel in Knoxville
#6 Best Value Hotel in Knoxville
#13 Family Hotel in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Knoxville at Cedar Bluff 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
At the Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, TN, guests receive thoughtful perks like free high-speed Internet access and concierge services, all while staying in a convenient location near the University of Tennessee and Neyland Stadium. The hotel is also situated near numerous area businesses and cultural institutions like the Tennessee Theatre, the Knoxville Museum of Art and the Bijou Theatre. Extended-stay rates, a business center and meeting facilities are available to address your travel needs. Enjoy a stress-free stay in West Knoxville, TN with the hotel's well-equipped fitness center, an indoor pool and the complimentary, hot Be Our Guest Breakfast buffet, all courtesy of the Country Inn & Suites. ... more   less 
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Also Known As:
Country Inn And Suites Knoxville At Cedar Bluff
Country Inn & Suites Knoxville At Cedar Bluff Hotel Knoxville

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