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“Friendly front desk and pet friendly”

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La Quinta Inn & Suites Knoxville East
Ranked #31 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed 5 July 2014 via mobile

We selected this LQ as part of a trip to Dollywood because the closer LQs had no multi-day availability (we prefer LQ due to their pet friendly policies). This LQ is fairly typical of other LQs, but we got the sense that it used to be another brand motel that had been rebranded/remodeled. Despite some of the remodeled areas, there were still areas that felt dated. Here are a few items we noted, both good/bad: Pet Friendly (pets can't go thru lobby but there are convenient alternative entrances...good policy); great front desk staff (lady in charge of breakfast area was a bit grumpier); the loud a/c kept waking us up; room smelled musty, but it could have been the cleansers used since lobby had a similar/lighter scent; the bathroom was dated and had a toilet handle that must be held down to flush; nice strong shower; no towels in gym/pool; no water in gym; gym was hot; the spa that someone mentioned is now gone but you can see the newer concrete marking where it used to be; the indoor pool is very nice (open 10am-10pm); strong wifi signal; govt/military discounts; Subway restaurant at nearby Pilot is 24/7 and within easy walking distance. Except for the a/c noise, we considered the distractions as only minor. Our family did enjoy the stay and would consider staying here again...though we'd be more apt to ask about a noisy AC compressor.

Stayed: July 2014
1  Thank 55rickyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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268 - 274 of 441 reviews

Reviewed 4 July 2014

This La Quinta is clean and well maintained with a friendly staff. There are more items than "typical" on their breakfast bar also. Hotel is pet friendly and has plenty of space to exercise your animals. We drive through this area often, we will stop here again.

Room Tip: We had a King "Suite" room, it had a microwave and refrigerator.
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  • Stayed: June 2014, travelled as a couple
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Thank Robert04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014 via mobile

I have used this location before and have always been pleased. This time we arrived late and the hotel was sold out. They had held a room for us which was good but it had been smoked in and was terrible. It was on a non smoking floor so it should have been deep cleaned when discovered. As I said normally this has been a good stop. The front desk seemed unconcerned that we were not happy which was uncommon for La Quinta.

Stayed: June 2014, travelled with family
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

The staff at this hotel are wonderful and very accommodating. I would reccommend this hotel to anyone. I did not encounter any issues during my trip however, when requesting a late checkout the staff granted me a 2pm checkout which in my opinion is unheard of.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with La Quinta
Thank Erin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

The hotel needs updating and the 3rd floor smells like a nightclub. The staff are very friendly and the hotel is in a nice location. The exterior is nice and deceiving of the updates needed. The beds are ok. The TV was small. The bathroom needed work. We typically like LaQuinta very well but will NOT stay at this location again.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with La Quinta
Thank Craig K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

Very good stay. If you are traveling with a dog there is a field next to the hotel that is GREAT for letting the dog run. The 2nd floor sun deck is a mess so beware and do not plan on using it for sun bathing.

Room Tip: Turn the a/c up so the noise is less.
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  • Stayed: June 2014, travelled as a couple
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Thank BillSr------1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014 via mobile

I've never stayed at a La Quinta before and I was very satisfied with our stay here. Staff was friendly and helpful. Our room was clean and comfortable. I love that there are many entry ways for people traveling with Pets. I would have given this La Quinta a 5 but the (decorative cover at the foot of the beds) was tattered and there were cracks in the tile in our bathroom nothing serious but... I think just a bit more TLC would make this place perfect.

Stayed: June 2014, travelled with family
Thank asmith832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Knoxville East

Address: 7210 Saddlerack St, Knoxville, TN 37914-9575
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 87 Hotels in Knoxville
Price Range: £70 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Knoxville East 2.5*
Number of rooms: 65
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Also Known As:
La Quinta Inn And Suites-Knoxville East
La Quinta Inn & Suites-Knoxville East Hotel Knoxville
La Quinta Knoxville
Knoxville La Quinta

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