My husband and I stayed at this hotel with our teenage children while making a college visit to Johnson Bible College. We were impressed with the first impression of this hotel but after staying here for 3 days a few other impressions were also made.
On the up side . . . the room was very spacious and clean and the beds were wonderfully comfortable. The bedding and towels were changed every day and there were no notes about hanging up towels to dry and re-use-- so no guilt involved in using all the towels! The Breakfast was wonderful with plenty of room to sit and relax while eating. They offered sausage patties, sausage gravy and biscuits and eggs. Also they had a waffle maker and bagles, bread for toast, etc. The lobby was nice with a comfy leather sofa to lounge on while waiting for others. All the staff were friendly and helpful and check-in and check-out was very easy. The shower was also nice - plenty of pressure for a family with 3 girls with lots of hair to wash!
On the down side . . . we chose this hotel because of the discount that they offer to people coming to visit JBC but mainly because they had a pool and hot tub. After traveling from Ohio we usually like to spend some time relaxing in the hot tub. On our second night, after spending all day walking a college campus and sitting through financial aid meetings (ugh!) we decided to relax a bit in the hot tub. Boy did we get a suprise -- The pool was not heated and it was frigid! When we turned the hot tub on the water started shooting out of the jets so hard that it nearly drowned us. The water was spraying clear above our heads and we soon figured out that the jets were missing some of the parts - (my husband referred to the missing parts as the "eyeballs" - not sure if that is the technical term or not). Needless to say it was anything but relaxing. We quickly gave up on it and while returning to our room we passed the night attendant in the hallway and mentioned the problem to her. She said that they had just completed repairs on the hot tub and she would check into it. Not sure if she did or not. We mentioned the pool and hot tub issues with the morning attendant when we checked out and he said the pool is kept at 80 degrees and he didn't know anything about the hot tub.
We could also hear dogs barking while walking down the hall since this is a pet friendly hotel but once in our room we could not hear them.
There is a computer available just off the lobby but there is only one and most of the time we went to use it someone else was already on it. It would be nice if they would add another one.
So, I guess the overall experience was a good one - but maybe ask about the pool and hot tub before you make your reservations.
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- Also Known As:
- La Quinta Inn And Suites-Knoxville East
- La Quinta Inn & Suites-Knoxville East Hotel Knoxville
- La Quinta Knoxville
- Knoxville La Quinta