While the staff was friendly and tried to minimize the discomfort, the room was positively terrible. We arrived late at night expecting the requested room, a nonsmoker complete with a king-size and sofa bed. Unfortunately we were given a smoking room with only one bed and no sofa, merely a small chair. Furthermore, the sink was completely stopped up and the plug had actually broken. Toilet paper on the floor of the elevator completed the night.
Given the lateness of the hour and lack of other available rooms, we reluctantly decided to catch a few hours of uncomfortable sleep. I can honestly say this is one of the worst hotels I have ever encountered. One out of five stars is too generous.
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- Also Known As:
- Baymont Inn And Suites Knoxville Hotel Knoxville
- Baymont Inn Knoxville
- Knoxville Baymont Inn