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“Best location in the city!”

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Hilton Garden Inn Knoxville/University
Ranked #13 of 86 Hotels in Knoxville
Certificate of Excellence
Level 5 Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Best location in the city!”
Reviewed 9 November 2013

Great hotel! Maybe the newest hotel in the city, perfect for the people to desire watch a Vols game in the Neyland Stadium. The room is good, the service is good. Maybe a litte bit more option in the Room service will be great!

There is a lot of restaurants close to the hotel.

Room Tip: If you don't want a loud, choose a unpaired room.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Rafaeleitao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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661 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
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  • English first
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English first
Chattanooga, United States
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013

Hotel was very nice, great location, friendly staff. Shuttle service was a plus, although there was some confusion as to it running on weekends. The person who checked us in told us about the service and the next morning, after we had given away our parking pass to an event, the person told us they don't normally run on weekends. She did, however, take us to our destination without a problem and was more than cordial about it. Our only complain is the $100 they charge on our credit card upon arrival and do not remove for close to a week. .

  • Stayed November 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
st louis, United States
1 review
Reviewed 1 November 2013

This hotel met my expectations for Hilton Garden Inn. Staff was professional and courteous, hotel was new so no problems with room or amenities. The bar and restaurant came in handy when I just needed a quick bite and relax instead of going out. I recommend this hotel if you are in Knoxville Tennessee area.

  • Stayed October 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, United States
1 review
Reviewed 31 October 2013

Great location in the heart of UTs campus. Within walking distance of the "strip", dorms and Neyland Stadium. New, clean, and comfortable facility. Will stay here again. Use UT parents association membership discount to make the price competitive and affordable.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buford, United States
1 review
Reviewed 31 October 2013

The hotel is an excellent property. Our experience was not excellent because of two things, otherwise it would have been. 1. Check in was extremely slow and aggravating. 2. The shower doors are installed incorrectly and allow water to escape from shower onto the floor. So additional trips to the bathroom leave your feet wet.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, SC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2013

YES! About an hour after we had checked out of the hotel, I realized I was missing one of my diamond stud earrings. I called the hotel to report it and asked if they could check my room. The head of the cleaning staff meticulously went through the bedding, towels, etc and I received a call that they had found the back of my earring and would continue to search. I had pretty much given up hope, when my phone rang at about 5:30pm that my earring had been found. I really meant a lot to me that so much time was afforded to looking for my earring and that the staff was honest about finding it--I really don't know how to put it into words, but I am so grateful for their actions and they should be commended.

  • Stayed October 2013, travelled with friends
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville, TN, United States
1 review
Reviewed 28 October 2013

Excellent location and superior service. The staff was extremely helpful and attentive. Highly recommend staying at this hotel and would stay again without hesitation. The room was very clean and parking was trouble free.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Knoxville/University

Property: Hilton Garden Inn Knoxville/University
Address: 1706 Cumberland Avenue, Knoxville, TN 37916-3002
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #13 of 86 Hotels in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Knoxville/University 3*
Number of rooms: 112
Official Description (provided by the hotel):
Tucked away in the center of Knoxville's downtown on historic Cumberland Avenue near campus, is the newly opened Hilton Garden Inn University. Featuring 24-hour valet parking, complimentary business services and internet services, we offer travelers the convenience of a full-service restaurant and bar (including outdoor seating with firepit), indoor meeting space, conversatory off the main lobby and 24-hour Pavilion Pantry. Come and see for yourself what everyone in Knoxville is talking about! We are proud to be the 2014 winner of Excellence from TripAdvisor!! ... more   less 
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TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Booking.com, Hilton Hotels Direct, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Hilton Garden Inn Knoxville/University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn Campus Hotel Knoxville
Days Inn Knoxville
Knoxville Days Inn

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