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“Lovely hotel - very clean and well-managed”

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Hilton Garden Inn Knoxville/University
Ranked #13 of 87 Hotels in Knoxville
Certificate of Excellence
Knoxville, United States
1 review
“Lovely hotel - very clean and well-managed”
Reviewed 1 February 2014

This hotel is new, nicely decorated - not lavish in any way, but very pleasant. the staff are extremely courteous and helpful. It's a little expensive for the area, but it's location so near the university probably justifies the price.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carol Mayo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIKNOX, General Manager at Hilton Garden Inn Knoxville/University, responded to this review, 5 February 2014
Thank you for your amazing comments about our hotel and our staff. We take great pride in providing our guests a memorable experience and it sounds like we were successful in making your stay pleasant.

Your comments are very important to us and we thank you for taking time to share. We look forward to having you again soon.

Warm regards,

Tracy Hicks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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642 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
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English first
United States
1 review
Reviewed 1 February 2014

Everything about this hotel was wonderful. We had a great stay. I highly recommend it. You can't beat the location if you need to be close to the University. I also love the convenience of restaurants and the Walgreen's that are walking distance from the hotel.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michele R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIKNOX, General Manager at Hilton Garden Inn Knoxville/University, responded to this review, 5 February 2014
Thank you so much for helping us spread the word about our amazing new hotel in downtown Knoxville. We are thrilled that you enjoyed everything about your visit and we are honored to receive a perfect 5 Start rating from you - that means a great deal to our team here.

We look forward to welcoming you back again in the near future.

Warm regards,

Tracy Hicks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, TN
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 January 2014

Hotel has recently been renovated and Hilton did a nice job. Can't beat this location if you are visiting the University Of Tennessee. Walked most everywhere. Staff was friendly and the hotel was very clean.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank TangibleVision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIKNOX, General Manager at Hilton Garden Inn Knoxville/University, responded to this review, 5 February 2014
Thank you so much for your 5 star rating and for the terrific comments. Being open a few short months,you can imagine how much your comments mean to the team here in downtown Knoxville. Our goal - every day - is to make our guests feel valued and appreciated in a hotel environment that is friendly and clean.

I have passed your comments along to the entire staff and on behalf of all of us - thank you! We do look forward to having you with us in the future.

Safe travels!

Tracy Hicks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wayne, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 27 January 2014

This is a very nice property close to many attractions especially restaurants and entertainment. Also, in walking distance to UT. The breakfast is a good value and the food quality is good. The pool and fitness area is top notch.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, United States
2 reviews
Reviewed 23 January 2014

Great hotel, especially when you factor in the great price. I did not appreciate having valet as the only parking option but it was only ten dollars so it wasn't that big of a deal. The neighborhood was safe and there were lots of locations to eat.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Anthony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, United States
1 review
Reviewed 21 January 2014

This hotel was great for the short family trip were taking. The location was near the downtown/convention center area. Good value and the breakfast is great. Rooms can be a little larger. But overall great.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Theodore C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 January 2014

Valet Parking is Inconvenient and you HAVE to use it and you are charged for it even though you HAVE to use it. Restaurant menu is limited. One person at the counter being waited on takes forever. Location is great if you don't have a car, closest hotel to University of TN

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jonesee8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Knoxville/University

Property: Hilton Garden Inn Knoxville/University
Address: 1706 Cumberland Avenue, Knoxville, TN 37916-3002
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #13 of 87 Hotels in Knoxville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Knoxville/University 3*
Number of rooms: 112
Official Description (provided by the hotel):
Tucked away in the center of Knoxville's downtown on historic Cumberland Avenue near campus, is the newly opened Hilton Garden Inn University. Featuring 24-hour valet parking, complimentary business services and internet services, we offer travelers the convenience of a full-service restaurant and bar (including outdoor seating with firepit), indoor meeting space, conversatory off the main lobby and 24-hour Pavilion Pantry. Come and see for yourself what everyone in Knoxville is talking about! We are proud to be the 2014 winner of Excellence from TripAdvisor!! ... more   less 
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Also Known As:
Days Inn Campus Hotel Knoxville
Days Inn Knoxville
Knoxville Days Inn

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