Somehow the valet parking was not advertised when I made my reservation. The valet staff worked very hard with all clients that I witnessed; very polite and respectful, hard working guys. The chef for our first night along with our waitress were very enjoyable to be around and concerned about our satisfaction and seemed to love their job. Didn't understand why the towel rack was on the back wall opposite the shower head...there was really no where to hang more than one or two towels. Rooms were very comfortable, clean and stocked well for our needs. Would be VERY helpful to have a shelf under the sink area. My only complaint, and it is about me personally, I don't like to use valet parking. We are in and out of the hotel so many times, I feel like it I am inconveniencing the employees (they never acted that I had). Would be nice to not need to re-login to the complimentary internet every time our devices go to sleep. Otherwise, great experience!
- Official Description (provided by the hotel):
- Tucked away in the center of Knoxville's downtown on historic Cumberland Avenue near campus, is the newly opened Hilton Garden Inn University. Featuring 24-hour valet parking, complimentary business services and internet services, we offer travelers the convenience of a full-service restaurant and bar (including outdoor seating with firepit), indoor meeting space, conversatory off the main lobby and 24-hour Pavilion Pantry. Come and see for yourself what everyone in Knoxville is talking about! We are proud to be the 2014 winner of Excellence from TripAdvisor!! ... more less
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- Also Known As:
- Days Inn Campus Hotel Knoxville
- Days Inn Knoxville
- Knoxville Days Inn