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“Great value for the dollar... nice, clean and convenient.”

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Extended Stay America - Knoxville - West Hills
Ranked #61 of 86 Hotels in Knoxville
TN
1 review
“Great value for the dollar... nice, clean and convenient.”
Reviewed 12 May 2009

We like to stay here, because of the always clean rooms and grounds. Always feel save when staying. The rooms are larger than average motel room, and with full kitchens is a plus. I feel is a good value for money spent.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kensplace4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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92 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 January 2009

The location might be a little intimidating at first, its located behind a car wash place, too much noise and the guys seemed to be curious about people parking at the ESH.
The front desk lady was nice but she should dress more professional and leave the fluffy sleepers at home.
I requested a non smoking unit and she said I was getting a deluxe, but the room was very very small, smelled like mold and smoke ( I had to keep the windows open), the bed uncomfortable. There is not breakfast and if you need something and no one is in the office (usually is just one person) you have to deal a phone in order to get someone. I requested an extra blanket and a young man that works there asked me to follow him to the supply room where he got me an extra blanket instead of being more professional and simple bring it to me at the lobby.
The good point is that there is a lot of restaurants nearby.
I would not recommend this hotel for staying longer that one night.

  • Liked — LOCATION
  • Disliked — POOR CONDITIONS OF THE ACCOMODATIONS.
  • Stayed November 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karita22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 September 2008

In September 2007, I made a 17-day trip to Uganda. In one hotel outside of Kampala I had to choose a bed with or without dead bugs on top. On later inspection, however, the black "things" turned out not to be bugs but were rather some kind of small animal feces. Because of that experience, I can say the Extended Stay America Knoxville - West Hills is NOT the worst hotel I have ever stayed in. It is nevertheless hard to choose the most memorable part this Extended Stay America hotel. Was it the stained carpet? Was it the torn screens visible as soon as you park in front of the building? Was it the outside doors that didn't lock? For me it was the musty mildew odor that made my allergies even more uncomfortable.

  • Liked — Leaving!
  • Disliked — Knowing I had to spend all night there.
  • Stayed September 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank Hoosier_Family06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Knoxville - West Hills

Property: Extended Stay America - Knoxville - West Hills
Address: 1700 Winston Rd, Knoxville, TN 37919-5526
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #61 of 86 Hotels in Knoxville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Knoxville - West Hills 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay Knoxville
Extended Stay America Knoxville
Knoxville Extended Stay

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